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Hôtel Rouen Alba

2.0 star property
Comfort Hotel Rouen Alba offers a stylish retreat in the heart of the city where local character meets attentive service from multilingual staff

Choose dates to view prices

Located in Rouen City Centre, this welcoming hotel combines comfort with convenience. Travelers can enjoy the cozy bar and restaurant, connect to WiFi, browse newspapers, and store luggage with ease. The multilingual staff enhances the experience with their helpful service.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
  • Bar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room, Non Smoking

8.4 out of 10
Very good
(8 reviews)

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Electric kettle
Digital channels
Daily housekeeping
  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Electric kettle
Digital channels
In-room safe
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Electric kettle
Digital channels
Daily housekeeping
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room | In-room safe, desk, blackout drapes, iron/ironing board

Single Room

8.6 out of 10
Excellent
(9 reviews)

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Electric kettle
Digital channels
Daily housekeeping
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Electric kettle
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Located in Rouen City Centre, a neighborhood in Rouen, Comfort Hotel Rouen Alba is in a shopping district and near a metro station. Boucles de la Seine Natural Regional Park and Square Verdrel reflect the area's natural beauty and area attractions include Museum de Rouen and Maritime Museum of Rouen. Looking to enjoy an event or a game while in town? See what's happening at Kindarena or Rouen Espace Karting. Visit our Rouen travel guide
Map
12 Place du Gaillardbois, Rouen, Seine-Maritime, 76000

What's nearby

  • 0_1011848_10100228032088923_1793363975_n
    Church of Saint-Maclou
    3 min walk - 0.2 miles
  • Rouen Cathedral featuring a church or cathedral, religious elements and heritage architecture
    Rouen Cathedral
    3 min walk - 0.2 miles
  • Beautiful clock and Bell Tower At Rouen France
    Rue du Gros-Horloge
    3 min walk - 0.2 miles
  • Gros Horloge showing heritage architecture
    Gros Horloge
    6 min walk - 0.4 miles
  • Saint-Ouen Church featuring a church or cathedral and interior views
    Saint-Ouen Church
    7 min walk - 0.4 miles

Getting around

  • Theatre des Arts Tram Station
    6 min walk
  • Palais de Justice Tram Station
    9 min walk
  • Rouen (URO-Rouen - Seine Valley)
    23 min drive

Restaurants

  • Restaurant Gill
    4 min walk
  • Susette
    4 min walk
  • Brasserie Paul
    3 min walk
  • Underdogs
    3 min walk
  • Brasserie La Flèche
    2 min walk

About this property

Hôtel Rouen Alba

Hotel located in Rouen City Centre
Comfort Hotel Rouen Alba provides amenities like a bar and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), tour/ticket assistance, and a front-desk safe
  • Luggage storage, smoke-free premises, and multilingual staff
  • Free newspapers
Room features
All guestrooms at Comfort Hotel Rouen Alba have comforts such as free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with digital channels
  • Electric kettles, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 16.70 per day)
  • Street parking available
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 10 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator on request

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests are asked to communicate their estimated arrival time in advance.

Renovations and closures

The property is closed between January 1 and January 3.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 12 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Nearby parking fee: EUR 16.70 per day (328 ft away)
  • Pet fee: EUR 12 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Comfort Alba
Comfort Hotel Alba
Comfort Hotel Alba Rouen
Comfort Hotel Rouen Alba
Comfort Rouen Alba
Comfort Inn Rouen
Comfort Hotel Rouen
Comfort Hotel Rouen Alba Hotel
Comfort Hotel Rouen Alba Rouen
Comfort Hotel Rouen Alba Hotel Rouen

Frequently asked questions

Is Comfort Hotel Rouen Alba pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 12 per pet, per night. Service animals are exempt from fees.

How much is parking?

Onsite parking is available at the property.

What time is check-in at Comfort Hotel Rouen Alba?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Comfort Hotel Rouen Alba?

Check-out is at 11:30 AM.

Where is Comfort Hotel Rouen Alba located?

Located in Rouen City Centre, this hotel is within a 5-minute walk of Rouen Christmas Market, Rouen Cathedral, and Rue du Gros-Horloge. Church of Saint-Maclou and Joan of Arc Historial are also within 10 minutes. Palais de Justice Tram Station is 9 minutes by foot and Honoré de Balzac Tram Stop is 21 minutes.

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Reviews

Hôtel Rouen Alba Reviews

7.6

Good

8.2

Cleanliness

8.4

Location

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 61 out of 251 reviews
Rating 8 - Good. 110 out of 251 reviews
Rating 6 - Okay. 48 out of 251 reviews
Rating 4 - Poor. 25 out of 251 reviews
Rating 2 - Terrible. 7 out of 251 reviews

Reviews

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice budget hotel. Clean and comfortable
Stayed 1 night in May 2025

8/10 Good

Desmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rouen is a wonderful city to explore and the hotel is conveniently situated
Stayed 8 nights in Jul 2024

10/10 Excellent

Gulnar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and view
Stayed 2 nights in Nov 2023

10/10 Excellent

Jamylle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

View to the cathedral

Well located with restaurants and markets nearby. Near the Cathedral and with a great view to it.
Stayed 2 nights in Aug 2023

8/10 Good

Roopa

Liked: Cleanliness, staff & service
A good, basic place to stay that met all our requirements for one night. Location is great, felt very safe and staff was really pleasant and helpful. Nothing fancy, but it worked well for my husband and me. Also, for 10 euros the breakfast definitely worth it.
Stayed 1 night in Oct 2024

4/10 Poor

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Park just outside front hotel had loud people and dogs making noise and yelling both nights until 2-3 am. Rooms facing away from park was quiet.
Stayed 2 nights in May 2025

6/10 Okay

Anthony

Liked: Cleanliness, amenities
Excellent location with all notable sites withing 20 minutes walk. Room was small but clean, comfortable and excellent value. DOWNSIDE - only allowed one (1) single pack of coffee per day; I used two on one day so none for the next day.
Stayed 4 nights in Sep 2024

6/10 Okay

Nicole

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel has 4 floors and no elevator. It is in a good spot but next to park with homeless. It was very clean. It was truly a 2.5 star but clean...as a single adult looking for cheap and 1 night it was great. Families should stay away.
Stayed 1 night in Jun 2025

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness, amenities
Hotel a little tired, we were on fourth floor which was a little taxing taking the suitcase up all the flights of stairs as no lift. Breakfast however was good with good selection
Stayed 1 night in Sep 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, room comfort
Clean room and friendly staff. The building is a bit run down but the location and price was what I was looking for.
Stayed 2 nights in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room for the price
Stayed 2 nights in Jul 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hooligans in the park outside every night, hooting and hollering
Stayed 3 nights in Oct 2025

8/10 Good

Kathy

Liked: Cleanliness
Property in walking distance to places to see
Stayed 1 night in Aug 2022

10/10 Excellent

Won

Liked: Cleanliness, staff & service, property conditions & facilities
Good for one night sleep
Stayed 1 night in Aug 2023

10/10 Excellent

Oleksii

Liked: Cleanliness, staff & service, amenities
N/a
Stayed 2 nights in Nov 2025

6/10 Okay

Sophia

Liked: Staff & service
Disliked: Cleanliness
My room smelt horrible upon arrival and I noticed that my towels were still dirty. Staff were nice and the location was good.
Stayed 2 nights in Jul 2023

6/10 Okay

Crystal

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very small room.
Stayed 2 nights in Jun 2024

8/10 Good

Jianzhong

Liked: Cleanliness, staff & service, amenities
The room is simple, but no elevator.
Stayed 1 night in Sep 2024

4/10 Poor

Christian

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t stay for more than one night ! Our room was cramped and could do with a proper cleaning. My wife complained there was a smell of urine. My advise , spend a few extra euros and go to the nearby IBIS if you’re on a budget.
Stayed 1 night in Aug 2024

8/10 Good

Montesquieu

Liked: Cleanliness, property conditions & facilities
Bien situé et accessible à pied. La chambre est propre.
Stayed 1 night in Sep 2025

4/10 Poor

Carl

Liked: Staff & service
Disliked: Property conditions & facilities
Bof!
Stayed 2 nights in Sep 2025

8/10 Good

MARC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

De passage

Bon petit hôtel Proche de tout Qualité/ prix - très bien
Stayed 1 night in Aug 2025

4/10 Poor

Helle

Disliked: Property conditions & facilities, room comfort

Hotellet trænger til renovering

Omfanget af morgenmad til €10 pr. person, er nok det bedste ved hotellet. Ligger mellem Seinen og Notre Dame med en del nattestøj fra “gadens beboere”. Hotellet er MEGET slidt og trænger til en gevaldig renovering. Ingen A/C på værelset - det var alt for varmt og indelukket. Vil IKKE anbefale.
Stayed 2 nights in Jul 2025

4/10 Poor

Johannes

Disliked: Staff & service, property conditions & facilities, room comfort
Meget lille rum hvor der lugtede lidt specielt. Meget svært at lufte ud.
Stayed 2 nights in Jul 2025

4/10 Poor

bonavini

Disliked: Cleanliness, amenities, property conditions & facilities
Ottima posizione, ma struttura un po' datata e non molto pulita
Stayed 2 nights in Jun 2025