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Overview of Ruthin Castle Hotel & Moat Spa

Photo gallery

Guest reviews

4.1/5 Very Good
431 reviews
Guests rated this property 4.2/5 for cleanliness.

Amenities

  • Free WiFi
  • Breakfast included
  • Air Conditioning
  • Spa

Map

Highlights

Popular LocationRuthin Gaol2 min walk
Popular LocationRuthin Craft Centre2 min walk
RestaurantOn The Hill2 min walk
RestaurantBreakfast Club At Ruthin Conservative Club2 min walk
AirportLiverpool (LPL-John Lennon)65 min drive

Choose dates to view prices

  • Standard Room, 1 Double or 2 Twin Beds

    Room amenities

    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More details
  • Deluxe Room, 1 Double or 2 Twin Beds

    Room amenities

    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More details
  • Suite, 1 Double Bed

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Deluxe Suite, 1 King Bed (Prince of Wales)

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details

About this area

Ruthin

Ruthin Castle Hotel & Moat Spa is located in Ruthin. Caerwys Golf Club and Holywell Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Coed Llandegla Forest and St. Asaph Cathedral.

Visit our Ruthin travel guide
Map
Popular Location

What's nearby

  • Ruthin Gaol - 2 min walk
  • Ruthin Craft Centre - 2 min walk
  • Llangollen Motor Museum - 3 min walk
  • Ruthin Castle - 7 min walk
  • Denbigh Castle - 19 min drive

Getting around

  • Penyffordd Station - 20 min drive
  • Liverpool (LPL-John Lennon) - 66 min drive

Restaurants

  • On The Hill - 2 min walk
  • Breakfast Club At Ruthin Conservative Club - 2 min walk
  • Gail's - 2 min walk
  • Leonardo's - 2 min walk
  • Siop Nain - 2 min walk

About this property

Ruthin Castle Hotel & Moat Spa

Family-friendly hotel with full-service spa and free breakfast
A full-service spa, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a health club, a sauna, and coffee/tea in a common area. All 50 rooms feature modern comforts like LCD TVs with digital channels, along with free WiFi. Guests will also find 24-hour room service, premium bedding, and coffee makers.
Ruthin Castle Hotel & Moat Spa offers 50 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with digital channels.
Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Ruthin hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include a health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
The Moat has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.
Guests under 16 years old are not allowed in the spa.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Free full breakfast
1 restaurant
2 bars/lounges
24-hour room service
Coffee/tea in common area(s)

Things to do

Fishing
Full-service spa
Health club
Sauna
Steam room

Family friendly

Babysitting/childcare (surcharge)
Dry cleaning service
Laundry facilities

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Languages spoken

English
French

Business services

Business center
Meeting rooms
Conference space

Outdoors

BBQ grill(s)
Garden
Picnic area
Terrace

Spa

5 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - Swedish
Massage/treatment rooms
Sauna
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Fireplace in lobby
Smoke-free property

Room amenities

Bedroom

Air conditioning
Premium bedding

Bathroom

Bathtub or shower
Free toiletries
Hair dryer

Entertainment

Digital channels
LCD TV

Food and drink

Coffee/tea maker

More

Connecting rooms available
Desk
Iron/ironing board
Safe

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for GBP 20.0 per night

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: GBP 120 per vehicle (one-way)
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Hotel & Moat Spa
Castle Moat Spa
Moat Spa
Moat Spa Ruthin
Ruthin Castle Hotel & Moat Spa
Ruthin Castle Moat Spa
Ruthin Moat Spa
Spa Ruthin
Ruthin Castle Hotel Moat Spa
Castle Hotel Moat Spa
Ruthin Castle Hotel Wales
Ruthin & Moat Spa Ruthin
Ruthin Castle Hotel & Moat Spa Hotel
Ruthin Castle Hotel & Moat Spa Ruthin
Ruthin Castle Hotel & Moat Spa Hotel Ruthin

Frequently asked questions

Can I cancel my reservation for free at Ruthin Castle Hotel & Moat Spa and receive a full refund?
Yes, Ruthin Castle Hotel & Moat Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Ruthin Castle Hotel & Moat Spa cancellation policy on our site for more details about any exclusions or requirements.
Is Ruthin Castle Hotel & Moat Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
This property doesn't offer parking.
What time is check-in at this property?
Check-in is from 3 PM–midnight.
What time is check-out at this hotel?
Check-out is at 11 AM.
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of GBP 120 per vehicle, one-way, applies.
Where is this hotel located?
This family-friendly Ruthin hotel is within 3 mi (5 km) of Nantclwyd y Dre and Gower Area of Outstanding Natural Beauty. Coed Llandegla Forest and Loggerheads Country Park are also within 12 mi (20 km).

Guest reviews

4.1
Very Good
5 - Excellent
190
4 - Good
138
3 - Okay
69
2 - Mediocre
25
1 - Poor
9
4.2
Cleanliness
4.2
Service and Staff
3.5
Amenities
3.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Ruthin Castle Hotel and Spa is a lovely space to enjoy being spoiled and catered to. We chose it as the midpoint of our long holiday with our daughter and granddaughters so we could all experience living in a real castle. Ruthin did not disappoint. The rooms are all decorated differently and offer luxurious details. The Library Bar is a cozy and comfortable place to relax and talk to other travelers, and the grounds are a great place to walk with the resident peacocks. All of the staff were attentive and sweet, without being intrusive. I would love to stay there again in future.

Stayed 2 nights in Mar 2020

1/5

  • Liked: Cleanliness, staff & service
  • Disliked: Amenities, property conditions & facilities

The castle is undergoing a refurbishment. I paid for a suite and it was utterly disappointing. £225 for a night in a room that was like a throwback to the sixties. Broken glass in the table. The settee was broken to the point where you couldn’t sit on it. If things are broken in the room surely it should be reflected in the price. The lift was out of order. The breakfast was nice.

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Stayed 1 night in Feb 2020

3/5

  • Liked: Amenities
  • Disliked: Property conditions & facilities

For such a beautiful building so much character has been lost. The room was nice and clean but the whole place needs redecorating and so love put into it. Breakfast staff need customer service training and food could be better. Overall disappointing

Stayed 1 night in Feb 2020

3/5

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Feb 2020