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Online check-in took about 2 hours because all our passport and visa info had dropped out of the system. Very frustrating and time consuming.
Check in staff in Chelyabinsk are not very helpful or friendly. They dont’t know about Priority class or it’s privilages. Reject instantly instead of looking and asking.
Selecting seats costed money, so that sucked. Other than that everything was fine.
nice enough clean
Good airline to fly in Russia
Unfortunately on our flight the passenger sitting next to me was drunk and out and rude. She reached over me to try to touch my daughter. She had a bottle of liquor she was drinking the staff try to take it away from her but was unable to , she peed on her self.
To pay for check in baggage which didn’t notice... it was bad... anyway thanks for your service.. keep it up..👍
Luggage is not included in the flight so try to pay for your luggage ahead.
They could not acommodate our request to change seats to be together.
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