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Overview of Le Relais du Moulin, Hôtel de Charme & Spa

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  • Superior Suite, 1 Bedroom, Hot Tub

    4/5 guest room rating

    Room amenities

    • 581 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details
  • Standard Bungalow, 1 Double Bed, Terrace, Garden Area

    4.9/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details
  • Bungalow Standard avec lits jumeaux, terrasse, côté jardin

    4.2/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More details
  • Junior Suite, 1 Bedroom, Terrace

    5/5 guest room rating

    Room amenities

    • 581 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details
4.4
Excellent
Rating 5 - Excellent. 60 out of 110 reviews
5 - Excellent 55%
Rating 4 - Good. 41 out of 110 reviews
4 - Good 37%
Rating 3 - Okay. 6 out of 110 reviews
3 - Okay 5%
Rating 2 - Poor. 2 out of 110 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 110 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Nov 2019

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay at this hotel. Would recommend it to other English-speakers with limited French (though, knowing some French is handy). Close to a good surf spot, just slightly inland from the beaches, in a beautiful location near Saint Anne. The bungalows are simple and nice. King beds are comfortable and the outdoor decks offer a nice place to relax. Pool is lovely and kept very clean. Small gym has workout essentials and a sauna. Restaurant and bar on-site are good, but you won’t find many filling options for vegetarians or vegans. Breakfast buffet is good, worth including in your reservation. The pool area is lovely for a workout or lounging with a gorgeous and delicious cocktail. Staff are exceptionally helpful. Only downsides? The hotel has a pond on site they haven’t filled with fish—so there are mosquitoes around the hotel. I got bitten a lot, despite not having a problem anywhere else in Guadeloupe. Maids leave doors open while cleaning, so each day I had to fight mosquitoes in my room—until I asked them to keep the door closed while cleaning. Also, if you have a low tolerance or allergy to fragrances/cleaning supplies, call ahead and ask for them to not fragrance your room and use minimal cleaning products. If you have mobility issues or might be at risk of injury if you fell, ask them for a room with a shower instead of the high, slippery tub/shower combinations in the bungalows. All in all, this is a great hotel and I highly recommend staying there.
Stayed 7 nights in Nov 2019

3/5 Okay

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities
Hotel was nice, but not great. The rooms are adequate, basic and in need of an upgrade. Breakfasts were okay, but limited. Dinners were very good, although not a massive selection, so by the end of the week, we'd try most of the menu.
Stayed 7 nights in Jun 2019

1/5 Terrible

3 star hotel fra from beach, horrible restaurant
nearest beach is 10 minutes walk but it is all rocks. Nice beach is 30 minutes walk mostly thru the forest. But it is very shallow. stay away from bungalows 1-7, they face fence and very busy road behind this fence. i submitted request asking for quiet place 3 months prior to my arrival but it was ignored. Stay away from their restaurant for dinner. If you dont speak french expect to to get something out of garbage can. I am not exaggerating. All hotel comments as recent as February promising to improve Mango totally meaningless. I complained to manager for 2 days about my experience at Mango and got nowhere. She basically acknowledged that they had problem at restaurant but still made me pay. Get yourself car and drive to St. Francois. Plenty of good restaurants there. And watch housekeeping, they throw clean towels on a floor before they put it in your bathroom. and it is really 3 star hotel not 4 star.
Stayed 5 nights in Mar 2019

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful mill. Bungalows lack of charm though as well as the surrounding of the property.
Stayed 3 nights in Mar 2019

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