Samana Bay Tours

1. Easy check in, but half the staff did not know much about place 2. Buffet was always cold and not very flavorful, also limited variety 3. The restaurants where you had to make reservations a day prior, were a bit better, if the restaurant was open (often not). Food cold too and mediocre at best 4. For a better experience we paid for a dinner by the beach, ambiance was good but there were lots of mosquitoes and gnats. They did not have bug repellent 5. Though I saw cleaning personnel, the halls were not really clean. I saw a dead pigeon in the hallway, probably killed by one of the many cats that were around the property, which was there for a while. Additionally, roaches seen everywhere, in my room, the hallways and buffet area 6. Had a special occasion, ordered cake and paid for it only to get wrong, which they said they'd refund the money but have yet to receive. Went there to be close to family for special occasion and unfortunately can't say it was a memorable for right reasons. Even locals said that's a one star resort

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