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Neige et Roc, The Originals Relais

4.0 star property
Mountain adventures begin with hearty meals at this family retreat, where hikers can refuel before unwinding in pools after a day on the trails

Choose dates to view prices

Located near Jaysinia Alpine Botanical Gardens, The Originals Relais welcomes outdoor enthusiasts with comfortable accommodations. Start your day with a buffet breakfast, then enjoy the spa's reflexology treatments or let children explore the playground and arcade room.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Double Room, Bathtub

A wooden cabin bedroom with a large bed, a chair, a window with curtains, a lamp, and a shelf with decorative items.

Double Room, Bathtub

  • Park view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Triple Room, Bathtub

A wooden cabin room with two beds, a wooden table, a chair, a TV, and a window with curtains.

Triple Room, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Suite

A bedroom with a bed, a chair, a TV, and a view of the outdoors.

Suite

  • Mountain view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Annex Building

Double Room, Annex Building | In-room safe, desk, soundproofing, WiFi (free)

Double Room, Annex Building

  • Mountain view
  • 484 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, Annex Building

A wooden cabin room with two beds, a sofa, a table, and a window with curtains.

Twin Room, Annex Building

  • Park view
  • 226 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite

A bedroom with a bed, a desk, a chair, a TV, and two wall-mounted light fixtures.

Junior Suite

  • Mountain view
  • 355 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior Room

A cozy room with a wooden bed, a desk with a laptop, and a view of mountains through the window.

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Communicating Rooms Studio

A cozy wooden cabin room with a bed, a sofa, a chair, a table, and a window with curtains.

Communicating Rooms Studio

  • Mountain view
  • 484 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior room, southerly exposure

A hotel room with a bed, a desk with a chair, a television, and a teddy bear on the bed.

Superior room, southerly exposure

  • Mountain view
  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

Le Mazot du Paradis

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

La Ferme des Fontany Chalet

  • 4 bedrooms
  • Sleeps 12
  • 3 King Beds and 2 Twin Beds
  • Free WiFi

View all photos for Annexe double and bath

A bedroom with a bed, a wooden headboard, a nightstand, a bedside table, a mirror, and a bathroom visible through an open door.

Annexe double and bath

  • 193 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

DOUBLE ANNEX

  • Sleeps 4
  • Free WiFi

DOUBLE SUPERIOR WITH DOUBLE BED

  • Sleeps 4
  • Free WiFi
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About the neighborhood

Located in Samoëns, Neige et Roc, The Originals Relais is in the mountains and near a boardwalk/promenade. While the natural beauty of Lac de Joux Plane and Sixt-Fer-a-Cheval Nature Reserve can be enjoyed by anyone, those looking for an activity can check out Grand Massif Express Gondola. Traveling with kids? Don't miss Jaysinia Alpine Botanical Gardens. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and ice skating. Visit our Samoëns travel guide
Map
255 route de Taninges, Samoëns, 74340

What's nearby

  • Jaysinia Alpine Botanical Gardens
    6 min walk - 0.4 miles
  • Samoens Ski Resort
    8 min walk - 0.5 miles
  • Grand Massif Express Gondola
    14 min walk - 0.8 miles
  • Base de Loisir des Lacs Aux Dames
    14 min walk - 0.8 miles
  • Indiana'Ventures
    19 min walk - 1.0 mile

Getting around

  • Marignier Station
    27 min drive
  • Geneva International Airport (GVA)
    74 min drive

Restaurants

  • La Reposette
    4 min drive
  • Demoiselle des Saix
    13 min drive
  • La Puzze
    5 min drive
  • Au Pré D'Oscar
    14 min drive
  • Bar le Bon Coin
    5 min drive

About this property

Neige et Roc, The Originals Relais

  • Upscale family-friendly hotel near Grand Massif Express Gondola
  • Located close to Jaysinia Alpine Botanical Gardens, Neige et Roc, The Originals Relais provides a terrace, a garden, and a playground. Skiers and snowboarders can spend time on the slopes at this hotel offering a free ski shuttle, ski passes, and ski storage. Indulge in a sports massage and reflexology at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Enjoy the health club, as well as activities like hiking/biking and sledding. Free in-room WiFi is available to all guests, along with an arcade/game room and a library.
  • You'll also enjoy the following perks during your stay:
    • A seasonal outdoor pool and an indoor pool, along with a waterslide, sun loungers, and pool umbrellas
    • Free self parking
    • Buffet breakfast (surcharge), an outdoor tennis court, and babysitting (surcharge)
    • Table tennis, luggage storage, and smoke-free premises
  • Room features
  • All guestrooms at Neige et Roc, The Originals Relais have comforts such as bathrobes, as well as amenities like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Changing tables, baby monitors, and highchairs
    • Shared bathrooms with tubs or showers and free toiletries
    • Flat-screen TVs with satellite channels
    • Wardrobes/closets, balconies, and toasters

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 19 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Games
  • Health club
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Outdoor tennis court
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • Sledding
  • Steam room
  • Table tennis
  • Waterslide

Family friendly

  • Arcade/game room
  • Baby monitor
  • Baby toys
  • Babysitting (surcharge)
  • Changing table
  • Children's books
  • Children's games
  • Children's toys
  • Dining table
  • High chair
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 2 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Reflexology
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shared bathroom
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Dining table
  • Electric kettle
  • Limited room service
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Dryer
  • Free daily newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between April 4 and June 1.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 10 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 8:00 AM to 7:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Does Neige et Roc, The Originals Relais have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 8:00 AM–7:30 PM.

How much does it cost to stay at Neige et Roc, The Originals Relais?

As of Aug 1, 2026, prices found for a 1-night stay for 2 adults at Neige et Roc, The Originals Relais on Aug 23, 2026 start from $215, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Neige et Roc, The Originals Relais pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Neige et Roc, The Originals Relais?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Neige et Roc, The Originals Relais?

Check-out is at 10 AM.

Where is Neige et Roc, The Originals Relais located?

Located near the slopes, this Samoëns hotel is in the mountains, within 1 mi (2 km) of Jaysinia Alpine Botanical Gardens and Grand Massif Express Gondola, and close to winter sports such as cross-country skiing and snowshoeing. Lac de Joux Plane and Sixt-Fer-a-Cheval Nature Reserve are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Neige et Roc, The Originals Relais Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 68 out of 106 reviews
Rating 8 - Good. 32 out of 106 reviews
Rating 6 - Okay. 4 out of 106 reviews
Rating 4 - Poor. 0 out of 106 reviews
Rating 2 - Terrible. 2 out of 106 reviews

Reviews

Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely family atmosphere with great food and service
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Terje Andre

Liked: Cleanliness, staff & service, amenities
Great and cosy hotel with hands-on management, a really nice atmosphere, good food and a spa that’s perfect for recovering after a full day of skiing.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

federico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Place very nice
Stayed 8 nights in Jan 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The front of house staff were super friendly and helpful
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feedback

Great location, ski bus stop right outside. Heated and easy accessible ski / boot locker room. Rooms quiet and comfortable. Overall fantastic stay!
Stayed 7 nights in Feb 2024
Verified review

10/10 Excellent

Rupert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely owners. A little distance from the ski lift but regular bus or short walk was fine. Very comfortable and good restaurant. Recommended.
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities
Very nice welcome and all staff helpful.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
Small family run hotel everything was really good.
Stayed 4 nights in Feb 2023
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent food in the restaurant.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm and welcoming - top service!

Very warm and welcoming , loved our stay and the hotel was perfect. Clean, friendly and perfect for a weekend on the slopes
Stayed 3 nights in Mar 2023
Verified review

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice comfy hotel, with a fantastic spa area. Really have to say thankyou to the staff who were incredibly helpful throughout Thank you
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best family run hotel

Couldn’t fault the hotel in anyway. Would go back tomorrow
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality hotel

Great location next to the ski bus stop. The hotel manager and his wife were very friendly and helpful when there was a problem with the ski lift operations.
Stayed 3 nights in Mar 2023
Verified review

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Alpine Hotel, great hosts

Only thing is the pool is too cold for the weather, I would rather it to be a few degrees warmer
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities
Le personnels était exceptionnellement gentil , magnifique hôtel
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jérôme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top expérience !
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Estelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super séjour, merci aux propriétaires et au personnel.
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Dounia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour au top, bon petit déjeuner
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Céline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel, chaleureux, propre, le personnel et les propriétaires sont très agréables, disponibles et intentionnés. Nôtre chambre double était spacieuse, propre avec un grand balcon. Les lits sont confortables et les chambres et salle de bain bien équipées. ( peignoirs, pantoufles, serviettes de bain et panier pour aller à la piscine….) Les équipements de l hotel sont supers, la piscine avec le toboggan est très belle, dommage que la température de Bleau soit un peu fraîche. Nous sommes allés profiter du spa, avec bain à remous, hammam, sauna… superbe ! Nous avons mangé le soir au restaurant les plats sont très bons, nous y avons mangé une tartiflette et de la truite c’était excellent. Le petit déjeuner buffet est très bien, beaucoup de choix, un plateau de fromage, de la charcuterie, des œufs, des viennoiseries, fruits… de quoi combler tout le monde. Nous avons été très satisfait de notre séjour avec nos filles de 20 et 18 ans.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

MARIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous nous y sentons comme chez nous avec un accueil chaleureux. Restauration excellente. Petit déjeuner gargantuesque...et tous les équipements qui fonctionnement parfaitement. 3 jours de rêve... Merci a toute l équipe sympathique et drôle professionnelle etc...
Stayed 3 nights in Jan 2023
Verified review

10/10 Excellent

Ludovic

Liked: Cleanliness, staff & service
Un grand merci pour ce suberbe séjour plein de bienveillance et de convivialité.
Verified review

8/10 Good

FRANCK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bel établissement; Personnel très attentionné

Bel établissement; Bien situé . Personnel très attentionné Bonne cuisine yc petit déjeuner Chambre confortable mais un peu petite pour un 4* tout comme la TV Piscine et spa agréables
Stayed 1 night in Dec 2022
Verified review

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hôtel

Superbe séjour dans cet hôtel, très bon accueil et toujours à l'écoute. Chambre studio avec kitchenette vraiment au top. À conseiller.
Stayed 7 nights in Jul 2022
Verified review

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

uma boa opção em samoens

Um excelente hotel em Samoens. Piscina encantadora Pequeno almoço um pouco confuso e anfitrioes a desaconselharem a mascara : a pandemia ainda não acabou!
Stayed 1 night in Mar 2022
Verified review

10/10 Excellent

JORDAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour en couple avec un enfant Très bon accueil de la part du personnel Mention spéciale au spa / jacuzzi +++ après la journée de ski
Stayed 1 night in Feb 2022