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Outdoor pool
Outdoor pool
Outdoor pool
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Guest reviews

3.6/5 Good
169 reviews
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationPoas Volcano National Park35 min drive
Popular LocationCosta Rica Nature Pavilion38 min drive
Popular LocationArenal Adventure World48 min drive
AirportLa Fortuna (FON-Arenal)79 min drive

Choose dates to view prices

  • Junior Suite

    Room amenities

    • 420 sq ft
    • Sleeps 5
    • 2 Queen Beds
    More detailsJunior Suite
  • Standard Room

    Room amenities

    • 226 sq ft
    • Mountain view
    • Sleeps 4
    • 1 Queen Bed and 1 Twin Bed
    More detailsStandard Room
  • Master Suite

    Room amenities

    • 538 sq ft
    • Mountain view
    • Sleeps 3
    • 1 King Bed
    More detailsMaster Suite
  • Standard Room, 1 Double Bed

    Room amenities

    • 226 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Room, 1 Double Bed
  • Family Room

    Room amenities

    • 484 sq ft
    • Mountain view
    • Sleeps 5
    • 2 Queen Beds
    More detailsFamily Room

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

La Palmeria

Hotel El Tucano Resort & Thermal Spa is located in La Palmeria. While the natural beauty of Juan Castro Blanco National Park and Quesada City Park can be enjoyed by anyone, those looking for an activity can check out Camara de Ganaderos de San Carlos. Discover the area's water adventures with kayaking, water skiing, and windsurfing nearby, or enjoy the great outdoors with hiking/biking trails.

Visit our La Palmeria travel guide
Map
Popular Location

What's nearby

  • Poas Volcano National Park - 35 min drive
  • Costa Rica Nature Pavilion - 38 min drive
  • Children's Eternal Rainforest - 44 min drive
  • Arenal Adventure World - 48 min drive
  • La Fortuna Waterfall - 92 min drive

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 129 min drive

Restaurants

  • La Foresta — 1 min walk

About this property

Hotel El Tucano Resort & Thermal Spa

3.5-star resort with full-service spa and free breakfast
Along with a full-service spa, this smoke-free resort has a restaurant and an outdoor pool. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. All 87 rooms offer free WiFi, room service, and TVs with cable channels. Ceiling fans, hair dryers, and safes are among the other amenities that guests will find.
Hotel El Tucano Resort & Thermal Spa offers 87 accommodations with safes and hair dryers. Televisions come with cable channels.

This La Palmeria resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and ceiling fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a lazy river, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with hot springs/mineral springs, a mud bath, a sauna, a spa tub, and Turkish bath/hammam.

The spa is open select days. Guests under 12 years old are not allowed in the spa.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free full breakfast
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Spa tub
  • Steam room

Family friendly

  • Laundry facilities
  • Lazy river
  • Mini golf
  • Outdoor pool

Conveniences

  • Banquet hall
  • Gift shop/newsstand
  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Spa open select days
  • Spa tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Ceiling fan
  • Hypo-allergenic bedding
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • TV

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American ExpressDiscoverMastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa

Property is also known as

El Tucano
Hotel El Tucano Resort Thermal Spa La Palmeria
El Tucano Thermal Spa Aguas Zarcas
Hotel El Tucano Resort & Thermal Spa
Hotel El Tucano Resort & Thermal Spa Aguas Zarcas
El Tucano Resort And Thermal Spa
Occidental El Tucano Hotel
Occidental El Tucano Resort
Hotel El Tucano Resort Thermal Spa Aguas Zarcas
El Tucano Resort & Thermal Spa Costa Rica/San Carlos
El Tucano Resort & Thermal Hotel San Carlos
El Tucano Thermal Spa La Palmeria
Tucano Thermal La Palmeria
Tucano & Thermal La Palmeria
Hotel El Tucano Resort & Thermal Spa Resort
Hotel El Tucano Resort & Thermal Spa La Palmeria
Hotel El Tucano Resort & Thermal Spa Resort La Palmeria

Frequently asked questions

Can I cancel my reservation for free at Hotel El Tucano Resort & Thermal Spa and receive a full refund?
Yes, Hotel El Tucano Resort & Thermal Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel El Tucano Resort & Thermal Spa cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel El Tucano Resort & Thermal Spa?
As of Jul 14, 2020, prices found for a 1-night stay for 2 adults at Hotel El Tucano Resort & Thermal Spa on Jul 16, 2020 start from $80, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hotel El Tucano Resort & Thermal Spa have a pool?
Yes, this property has an outdoor pool.
Is Hotel El Tucano Resort & Thermal Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel El Tucano Resort & Thermal Spa?
Self parking is free at this property.
What time is check-in at this property?
Check-in is from 2 PM–midnight.
What time is check-out at Hotel El Tucano Resort & Thermal Spa?
Check-out is at noon.
Does Hotel El Tucano Resort & Thermal Spa provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this resort located?
Situated in the mountains, this spa resort is 0.1 mi (0.1 km) from Juan Castro Blanco National Park and 5.6 mi (9 km) from Quesada City Park. Camara de Ganaderos de San Carlos and Proyecto Asis are also within 20 mi (32 km).

Guest reviews

Overall score and ratings for Hotel El Tucano Resort & Thermal Spa

3.6
5 - Excellent
44
4 - Good
58
3 - Okay
39
2 - Mediocre
19
1 - Poor
9
3.8
Cleanliness
3.7
Service and Staff
3.5
Amenities
3.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Saw a toucan 20' inside the gate :-) Great hot springs pool, excellent restaurant for dinner and breakfast. Trails along the river through the jungle were a bonus.

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, room comfort
Relaxing pools & thermal waters

Overall hotel was good. We enjoyed the thermal waters and all the pools were relaxing. Restaurant has room for improvement. Tres Leches tasted like they used spoiled milk. Items from the buffet could use some improvement in both breakfast and dinner meals. I chose steak from the menu second night there and this too wasn't great, but at least it was filling. I would suggest hiring a good chef to improve your food selection.Only other thing that needs improvement is the jacuzzi; it wasn't working during our stay,

Stayed 2 nights in Dec 2019

1/5

  • Disliked: Cleanliness, property conditions & facilities, room comfort
Poorly maintained property

The resort itself looks nice but everything else was bad. The sheet had blood stains in my daughter’s bed. There was no A/c and we were sweating throughout the night. I will not stay here.

Stayed 1 night in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice resort a bit away from Arenal Volcano area. Nice Hot Springs pools and Grand restaurant with good food. Staff was very helpful. Would go there again if ever visit the area again.

Stayed 1 night in Dec 2019

4/5 Good

  • Liked: Cleanliness, property conditions & facilities, room comfort
good stay

Everything was good until I got sick and we were looking for a pill and they didn’t have. Then my boyfriend was looking for ice to reduce the fever I got and he didn’t find. Actually he had a problem with the bartender and he treated so bad. We talked to the reception and security as well. The other people working in the hotel were nice and servicial. The hotel and room were nice and the swimming pool too.

Stayed 2 nights in Dec 2019