1/5 Terrible
Philip
Business traveler
26 Jul 2020
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Never order food !!!
Stayed 2 nights in Jul 2020
Photo gallery
4.3/5 Excellent
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Air Conditioning
- Spa
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- 24-hour vacancy between guest room stays
- Hand sanitizer provided
Explore the area
Multiplaza Mall Escazu2 min walk
Hospital Cima San José16 min walk
Cariari Bowling Center14 min drive
San Jose (SJO-Juan Santamaria Intl.)31 min drive
Choose dates to view prices
Standard Room
Photos of Standard Room
Standard Room
4.9/5 guest room ratingMore detailsRoom amenities
- 356 sq ft
- Mountain view
- Sleeps 3
- 1 Double Bed OR 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 Double Bed or 1 King Bed
356-sq-foot room with mountain views
Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - 48-inch Smart TV, premium channels, and iPod dock
Food & Drink - Espresso maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Smoking And Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Club Room, 1 King Bed, Pool View
Photos of Club Room, 1 King Bed, Pool View
Club Room, 1 King Bed, Pool View
More detailsRoom amenities
- 463 sq ft
- Sleeps 3
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
463-sq-foot room with pool views
Club Level - Club Lounge access, buffet breakfast, light refreshments, and separate check-in location
Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - 48-inch Smart TV, premium channels, and iPod dock
Food & Drink - Espresso maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Desk, laptop-compatible safe, and free newspaper; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Club Room, 2 Twin Beds, Pool View
Photos of Club Room, 2 Twin Beds, Pool View
Club Room, 2 Twin Beds, Pool View
More detailsRoom amenities
- 463 sq ft
- Sleeps 3
- 2 Twin Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
2 Twin Beds
463-sq-foot room with pool views
Club Level - Club Lounge access, buffet breakfast, light refreshments, and separate check-in location
Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - 48-inch Smart TV, premium channels, and iPod dock
Food & Drink - Espresso maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Desk, laptop-compatible safe, and free newspaper; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Club Room, 1 King Bed
Photos of Club Room, 1 King Bed
Club Room, 1 King Bed
More detailsRoom amenities
- 890 sq ft
- Mountain view
- Sleeps 3
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
890-sq-foot room with mountain views
Club Level - Club Lounge access, buffet breakfast, light refreshments, Internet access in the lounge, and 1 hour of meeting room use (subject to availability)
Layout - Bedroom, living room, and dining area
Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - 48-inch Smart TV, premium channels, and iPod dock
Food & Drink - Espresso maker, minibar, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Desk, laptop-compatible safe, and free newspaper; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Superior Room, 1 King Bed, Pool View
Photos of Superior Room, 1 King Bed, Pool View
Superior Room, 1 King Bed, Pool View
More detailsRoom amenities
- 356 sq ft
- Sleeps 3
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
356-sq-foot room with pool views
Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - 48-inch Smart TV, premium channels, and iPod dock
Food & Drink - Espresso maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Superior Room, 2 Twin Beds, Pool View
Photos of Superior Room, 2 Twin Beds, Pool View
Superior Room, 2 Twin Beds, Pool View
More detailsRoom amenities
- 356 sq ft
- Sleeps 2
- 2 Twin Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
2 Twin Beds
356-sq-foot room with pool views
Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - 48-inch Smart TV, premium channels, and iPod dock
Food & Drink - Espresso maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Superior Room
Photos of Superior Room
Superior Room
More detailsRoom amenities
- 356 sq ft
- Mountain view
- Sleeps 2
- 2 Twin Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
2 Twin Beds
356-sq-foot room with mountain views
Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - 48-inch Smart TV, premium channels, and iPod dock
Food & Drink - Espresso maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Club Room, 2 Twin Beds
Photos of Club Room, 2 Twin Beds
Club Room, 2 Twin Beds
5/5 guest room ratingMore detailsRoom amenities
- 463 sq ft
- Mountain view
- Sleeps 2
- 2 Twin Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
2 Twin Beds
463-sq-foot soundproofed room with mountain and city views
Club Level - Club Lounge access, buffet breakfast, light refreshments, Internet access in the lounge, and separate check-in location
Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - 48-inch Smart TV, premium channels, and iPod dock
Food & Drink - Espresso maker, minibar, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Desk, laptop-compatible safe, and free newspaper; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Deluxe Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)
Photos of Deluxe Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)
Deluxe Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)
More detailsRoom amenities
- 463 sq ft
- Sleeps 3
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
463-sq-foot room with pool views
Club Level - Club Lounge access, buffet breakfast, light refreshments, Internet access in the lounge, and separate check-in location
Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - 48-inch Smart TV, premium channels, and iPod dock
Food & Drink - Espresso maker, minibar, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Desk, laptop-compatible safe, and free newspaper; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Bathroom grab bars, roll-in shower, wheelchair accessible, wheelchair-width doorways, and height-adjusted amenities
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Superior Room, 1 King Bed
Photos of Superior Room, 1 King Bed
Superior Room, 1 King Bed
More detailsRoom amenities
- 356 sq ft
- Mountain view
- Sleeps 3
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
356-sq-foot room with mountain views
Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - 48-inch Smart TV, premium channels, and iPod dock
Food & Drink - Espresso maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Deluxe Room
Photos of Deluxe Room
Deluxe Room
4.3/5 guest room ratingMore detailsRoom amenities
- 463 sq ft
- City view
- Sleeps 3
- 1 Double Bed OR 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 Double Bed or 1 King Bed
463-sq-foot room with city views
Club/Executive Level - Club Lounge access, buffet breakfast, light refreshments, Internet access in the lounge, and separate check-in location
Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - 48-inch Smart TV, premium channels, and iPod dock
Food & Drink - Espresso maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Desk, laptop-compatible safe, and free newspaper; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Smoking And Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Club Room, 1 King Bed
Photos of Club Room, 1 King Bed
Club Room, 1 King Bed
5/5 guest room ratingMore detailsRoom amenities
- 463 sq ft
- Mountain view
- Sleeps 3
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
463-sq-foot room with mountain views
Club Level - Club Lounge access, buffet breakfast, light refreshments, Internet access in the lounge, and separate check-in location
Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - 48-inch Smart TV, premium channels, and iPod dock
Food & Drink - Espresso maker, minibar, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Desk, laptop-compatible safe, and free newspaper; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
About this area
Escazu
Located in Escazu, Real InterContinental Costa Rica at Multiplaza Mall is connected to a shopping center. Museum of Costa Rican Art and National Theater are cultural highlights, and travelers looking to shop may want to visit Multiplaza Mall Escazu and Avenida Escazú. Traveling with kids? Make time for Ojo de Agua Spa Park, or check out an event or a game at Costa Rica National Stadium (Estadio Nacional de Costa Rica). Guests love the hotel's central location.
What's nearby
- Multiplaza Mall Escazu - 2 min walk
- Hospital Cima San José - 16 min walk
- Momentum Lindora Shopping Center - 12 min drive
- Cariari Bowling Center - 14 min drive
- Plaza Real Cariari - 19 min drive
Getting around
- San Jose Pavas Station - 6 min drive
- Juan Santamaria Intl. Airport (SJO) - 31 min drive
Restaurants
- Pimento — 1 min walk
- Factory — 1 min walk
- Tintos y Blancos — 5 min walk
- Restaurante Pescatore — 10 min walk
- Outback Steakhouse — 12 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Clean Promise (IHG)
Social distancing
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking
- Valet parking: CRC 5100 per day
Food and drink
- Full breakfast available for a fee daily 6 AM–10:30 AM: CRC 16200 for adults and CRC 8100 for children
- 4 restaurants
- 1 swim-up bar, 1 poolside bar and 1 bar
- 24-hour room service
Things to do
- 24-hour fitness center
- 3 outdoor pools
- Children's pool
- Full-service spa
- Sauna
- Spa tub
- Steam room
Family friendly
- 3 outdoor pools
- Babysitting/childcare (surcharge)
- Children's pool
- Dry cleaning service
- Free cribs/infant beds
- Laundry facilities
- Snack bar/deli
- Soundproofed rooms
Conveniences
- ATM/banking services
- Ballroom
- Banquet hall
- Elevator
- Free newspapers in lobby
- Front-desk safe
- Gift shop/newsstand
- Reception hall
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- English
- French
- Spanish
Business services
- 24-hour business center
- Computer station
- Meeting rooms
- Conference center (32292 square feet of space)
Outdoors
- Garden
- Pool sun loungers
- Pool umbrellas
- Terrace
Spa
- 10 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Facials
- Massage - deep-tissue
- Massage - hot stone
- Massage - prenatal
- Massage - Swedish
- Massage/treatment rooms
- Outdoor treatment areas
- Sauna
- Spa open daily
- Steam room
- Turkish bath/hammam
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
- Wheelchairs available on site
More
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
- Down comforter
- Egyptian cotton sheets
- Free cribs/infant beds
- Linens
- Pillow menu
- Pillow-top mattress
- Premium bedding
Bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Shampoo
- Soap
- Toilet paper
- Towels
Entertainment
- 48-inch Smart TV
- Cable channels
- iPod dock
- MP3 dock
- Premium channels
Food and drink
- Espresso maker
- Minibar
More
- Connecting rooms available
- Free newspapers
- In-room massage
- Iron/ironing board
- Laptop-compatible safe
- Laptop-friendly workspace
- Phone
- Slippers
- Soundproofing
- Turndown service
Policies
Check-in
Check-in from 3 PM - 2 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Express check-out
Special check-in instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Renovations and closures
The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
- Dining venue(s)
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free cribs (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for full breakfast: CRC 16200 for adults and CRC 8100 for children (approximately)
- Valet parking fee: CRC 5100 per day
- Early check-in fee: CRC 35 (subject to availability)
- Late check-out fee: CRC 99 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector and a security system
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the health club or fitness facility
Guests under 18 years old are not allowed in the spa
Property is also known as
Intercontinental Hotel Escazu
Real InterContinental Costa Rica Multiplaza Mall Hotel Escazu
Real InterContinental Costa Rica Multiplaza Mall Hotel
Real InterContinental Costa Rica Multiplaza Mall Escazu
Real InterContinental Costa Rica Multiplaza Mall
Real Costa Rica Intercontinental
Real InterContinental Costa Rica At Multiplaza Mall Escazu
Real InterContinental Costa Rica at Multiplaza Mall Hotel
Real InterContinental Costa Rica at Multiplaza Mall Escazu
Real InterContinental Costa Rica at Multiplaza Mall Hotel Escazu
Frequently asked questions
4.3
Excellent
4.5/5
Cleanliness
4.4/5
Staff & service
4.6/5
Amenities
4.4/5
Property conditions & facilities
5/5 Excellent
Sarah
Traveled with group
1 Jul 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
4/5 Good
kiwon
Traveled with family
22 Jun 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
1/5 Terrible
Maria
17 May 2020
Stayed 1 night in May 2020
3/5 Okay
Andrea
9 Mar 2020
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not a 5 stars service
Stayed 3 nights in Feb 2020