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Seasonal outdoor pool
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
View from Room

Guest reviews

4.1 out of 5 Very Good
227 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air Conditioning
Restaurant
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Explore the area

Popular LocationMonte Igueldo2 min walk
Popular LocationEl Peine de los Vientos2 min drive
Popular LocationOndarreta Beach5 min drive
AirportBiarritz (BIQ-Pays Basque)38 min drive

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  • Room, Balcony, Sea View

    4.1/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sea view
    • Sleeps 2
    • 1 Double Bed
    More detailsRoom, Balcony, Sea View
  • Standard Room, Mountain View

    4.4/5 guest room rating

    Room amenities

    • 215 sq ft
    • Mountain view
    • Sleeps 3
    • 2 Twin Beds
    More detailsStandard Room, Mountain View
  • Privilege, Room, View

    4.4/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sea view
    • Sleeps 3
    • 1 Double Bed
    More detailsPrivilege, Room, View
  • Standard Room

    Room amenities

    • 215 sq ft
    • Sleeps 1
    • 1 Twin Bed
    More detailsStandard Room
  • Standard Room

    4.4/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsStandard Room

About this area

San Sebastian

Located in San Sebastian, Mercure San Sebastian Monte Igueldo is near the beach. Monte Igueldo is a popular attraction and the area's natural beauty can be seen at Concha Beach and Ondarreta Beach. Donostia-San Sebastian Aquarium and Naval Museum are also worth visiting.
Visit our San Sebastian travel guide
View in a map
Popular Location

What's nearby

  • Monte Igueldo - 2 min walk
  • El Peine de los Vientos - 2 min drive
  • Miramar Palace - 5 min drive
  • Ondarreta Beach - 5 min drive
  • Santa Clara Island - 6 min drive

Getting around

  • San Sebastian Amara Station - 7 min drive
  • AirportBiarritz (BIQ-Pays Basque) - 38 min drive

Restaurants

  • El Torreon — 1 min walk
  • El Faro — 1 min walk
  • Restaurante Rekondo — 5 min drive
  • Vinoteca Bernardina — 5 min drive
  • 100 Montaditos — 5 min drive

About this property

Mercure San Sebastian Monte Igueldo

4-star hotel, walk to Monte Igueldo
This smoke-free hotel features 2 restaurants, 2 bars/lounges, and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. All 123 rooms offer free WiFi, minibars, and LCD TVs with satellite channels. Guests will also find room service, hair dryers, and safes.
Mercure San Sebastian Monte Igueldo offers 123 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include bathtubs and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include a seasonal outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Measures to reduce infection (Spain)
Follows standard sanitization guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • RV/bus/truck parking (subject to charges)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 22 per person
  • 2 restaurants
  • 2 bars/lounges
  • Room service available

Things to do

  • Seasonal outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Bathtub
  • Hair dryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • Pay movies
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 22 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from July to September
Pool access available from 10 AM to 9 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mercure San Sebastian Monte Igueldo Hotel
Mercure Monte Igueldo Hotel
Mercure Monte Igueldo
Mercure San Sebastian Monte Igueldo Hotel
Mercure San Sebastian Monte Igueldo San Sebastian
Mercure San Sebastian Monte Igueldo Hotel San Sebastian

Frequently asked questions

Can I cancel my reservation for free at Mercure San Sebastian Monte Igueldo and receive a full refund?
Yes, Mercure San Sebastian Monte Igueldo offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure San Sebastian Monte Igueldo cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mercure San Sebastian Monte Igueldo?
As of Oct 20, 2020, prices found for a 1-night stay for 2 adults at Mercure San Sebastian Monte Igueldo on Oct 26, 2020 start from $107, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Mercure San Sebastian Monte Igueldo have a pool?
Yes, this property has a seasonal outdoor pool. Pool access is from 10 AM–9 PM.
Is Mercure San Sebastian Monte Igueldo pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Mercure San Sebastian Monte Igueldo?
Self parking is free at this property.
What time is check-in at Mercure San Sebastian Monte Igueldo?
Check-in is from 2:00 PM–anytime.
What time is check-out at Mercure San Sebastian Monte Igueldo?
Check-out is at noon.
Where is Mercure San Sebastian Monte Igueldo located?
Situated near the beach, this hotel is within 2 mi (3 km) of Monte Igueldo, Concha Beach, and Ondarreta Beach. El Peine de los Vientos and Loretopea are also within 2 mi (3 km).
4.1
Very Good
227 reviews
5 - Excellent
104
4 - Good
72
3 - Okay
34
2 - Poor
13
1 - Terrible
4

4.3/5

Cleanliness

4.0/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

1/5 Terrible

Traveled with family
Sad face IconDisliked: Staff & service
horrible experience
The worst welcome I experienced. We had a little girl with us who wanted to make a nap and we had to wait until 3:30 pm to get the room. The hotel was empty, no one at the pool, only one guest at the restaurant. We were encouraged to get out of the hotel for lunch. They apologized but it was too late, the day was ruined.
Stayed 1 night in Jul 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and view are wonderful. Excellent service and because of the season very reasonable prices.
Stayed 2 nights in Nov 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Good hotel, things a little bit dated but location and staff were awesome
Stayed 1 night in Oct 2019

2/5 Poor

Happy face iconLiked: Staff & service
Sad face IconDisliked: Room comfort
Paper-thin walls and uncomfortable beds
Stayed here for 2 nights, and I could not stand the noise. We could hear everything going on the room next to us, the stairway to the other side of us, the room upstairs, and any activity in the hallway - it was a surround sound of unwanted noise. If we could understand the language, we would've been able to hear what the people in the room next to us were saying. Housekeeping sounded like they were remodeling the entire room above us at 9am when we were trying to sleep in a little - vacuuming and dragging furniture all around the room (why???). The beds (2 twins pushed together to make 1 double bed) felt like a spring mattress from a pull out couch. Super uncomfortable, and not what I expected from a 4-star hotel. It seems like this hotel was once amazing, and now it's just way past its heyday.
Stayed 2 nights in Oct 2019

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Amenities, property conditions & facilities
Property needs to be refreshed. Carpet & furniture are old. Great view.
Stayed 4 nights in Oct 2019

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