Hotel Arbaso

Photo gallery for Hotel Arbaso

Primary image
Basic Suite | View from room
Premium bedding, down comforters, Select Comfort beds, minibar
Junior Suite | Premium bedding, down comforters, Select Comfort beds, minibar
Basic Double Room | Premium bedding, down comforters, Select Comfort beds, minibar

Overview of Hotel Arbaso

Hotel Arbaso

4.0 star property

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
Calle Fuenterrabía 24, San Sebastián, Gipuzkoa, 20004

Explore the area

  • Popular LocationKursaal Congress Centre and Auditorium12 min walk
  • Popular LocationOndarreta Beach20 min walk
  • Popular LocationCastillo de la Mota14 min drive
  • AirportSan Sebastian (EAS)26 min drive

Choose dates to view prices

About this area

San Sebastián

Located near the beach, Hotel Arbaso is in San Sebastián Centro neighborhood and is connected to a shopping center. Concha Promenade and Port of San Sebastian are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit 31 de Agosto Kalea and Calle San Pedro. Looking to enjoy an event or a game while in town? See what's happening at Reale Arena or Stadium Gal. Explore all the area has to offer with hiking/biking trails and mountain biking.

What's nearby

  • Cathedral of the Good Shepherd - 1 min walk
  • Maria Cristina Bridge - 3 min walk
  • Kursaal Congress Centre and Auditorium - 12 min walk
  • Ondarreta Beach - 20 min walk
  • Castillo de la Mota - 14 min drive

Getting around

  • Donostia-San Sebastián Station - 5 min walk
  • San Sebastian (EAS) - 26 min drive

Restaurants

  • Caravanserai - 2 min walk
  • Kafe Botanika - 3 min walk
  • La Espiga - 3 min walk
  • Mina - 4 min walk
  • Old Town Coffee - 4 min walk

About this property

Hotel Arbaso

4-star central hotel connected to the convention center in San Sebastián Centro
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and spa services.
Hotel Arbaso offers 50 air-conditioned accommodations with minibars and laptop-compatible safes. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium digital channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This San Sebastián hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. The spa is equipped with Turkish bath/hammam.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (EUR 25 per night)
  • Secured covered valet parking on site (EUR 25 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends: EUR 25 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Narru

Things to do

  • 24-hour fitness center
  • Free bicycle rentals
  • Private winery tours
  • Public winery tours
  • Spa services

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Outdoors

  • Terrace

Spa

  • Massages
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Communal living room
  • Fireplace in lobby
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Heated floor (bathroom)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 43-inch TV
  • Digital channels
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Heated floors
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Mobile key entry
  • Phone
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: EUR 25 per person (approximately)
  • Airport shuttle fee: EUR 40 per person (one-way)
  • Airport shuttle fee per child: EUR 40 (one-way)
  • Covered self parking fee: EUR 25 per night
  • Covered valet parking fee: EUR 25 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel Arbaso Hotel
Hotel Arbaso San Sebastián
Hotel Arbaso Hotel San Sebastián

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 139 out of 156 reviews
5 - Excellent 89%
Rating 4 - Good. 12 out of 156 reviews
4 - Good 8%
Rating 3 - Okay. 1 out of 156 reviews
3 - Okay 1%
Rating 2 - Poor. 1 out of 156 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 156 reviews
1 - Terrible 2%

4.9/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.9/5

Property conditions & facilities

4.7/5

Eco-friendliness

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in great location. Valet parking 25 euros a day, hard to get a reservation in the restaurant, we did get to eat in the bar once. Breakfast not included. Pastry, toast, yogurt and fruit 15 euros.
Stayed 2 nights in Jul 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel! The look and materials are beautiful. Our room was gorgeous with little Juliet balconies facing the Cathedral. Loved the large bathroom and double rain head shower. The location is ideal. Close to the beach and all areas you want to visit are walkable. Best part was the free electric bicycles which we rode twice. Lastly, staff is low key and super helpful.
Stayed 5 nights in Jul 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel and thoughtfully designed hotel. It’s location is perfect, central to shopping, restaurants and cafes, and the three beaches. Friendly staff. Highly recommend.
Stayed 2 nights in Jul 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel Located in a good location. The hotel offers great food. Will stay there again.
Stayed 8 nights in Jul 2022

1/5 Terrible

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the worst customer service experiences I’ve had in my 40 years of travel. Staff were far from courteous. Managers not even available. Damaged property without compensation or even an I’m sorry. If this is what you want in a hotel I’m sorry but you’re forewarned.
Stayed 1 night in Jun 2022