10/10 Excellent
Geraldina
May 21, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
A gem of a find- I thought we were headed to the Four Seasons Istanbul until I found this Marriot Bonvoy hotel as a completely overhauled historical building blocks from the Bosphorous and from the top sites in Istanbul. The architectural and interior design details are impeccable, but pale in comparison to the top notch staff that give a different meaning to hospitality. When Yigit the concierge met me he said that I had broken his heart by not responding to his heartfelt emails in wanting to impress me with the best arrangements to experience Istanbul. I thought the emails were a nice touch but that they were a formality! Every one was looking out for us, including having a boxed breakfast for our early departure, packaged beautifully in elegant black boxes. The Turkish breakfast at the restaurant was incredible!I would highly recommend this property for a fabulous stay in Istanbul… if you want the best bed, best sheets, best pillows, best shower, and best personal care by hospitality pro’s. Thank you to everyone there who took such great care of us. It made our stay in Istanbul memorable.
Geraldina
Stayed 4 nights in May 2024