Sánchez Vacations from $759

Everything was good down to the food to the service, the cleanliness of the place

The property had good bones. Just needs a good scrub down and a few new items like drapes, towels etc. the food needed better protection from the elements as most days we were sharing it with the flies. The noise level was ridiculous, literally didn’t sleep for a week. Came home feeling ill from my pressure being so high. And the power kept tripping out. And the people partying till 3 am in the morning was left screaming in the dark. The steps we very tricky, witnessed an elderly lady fall straight on her back. The gift shop took the cake. Bought a pair of shorts, a beach wrap and a beach bag that came up to a whopping $210 all cheap china material. Almost past out when I looked at my credit card bill. Paid in pasos and had no clue. Overall don’t bother sorry to say

Got a message that was very. The people in general are amazing

I’ll be honest: when I first arrived, I wasn’t sure this resort was for me. I’ve never stayed at an all‑inclusive before, so I didn’t have anything to compare it to, and the first impression didn’t immediately “wow” me. But once I settled in — and especially once I experienced the VIP level — the trip completely turned around. Even though the weather was mostly cloudy during the day and it rained at night, it stayed warm and we still made the most of everything. In a way, the quieter vibe actually made the whole stay feel more relaxing. The real standout was the VIP treatment. If you’re staying as a VIP (or renting from someone who has VIP access), they truly treat you like royalty. We were upgraded to a beautiful villa with its own private pool, which made a huge difference. Having a golf cart to get around the property was incredibly convenient, and the private chef who came to our villa to make breakfast was one of the highlights of the entire trip. Our concierge checked in with us every day to make sure we had everything we needed, and that level of attention made the stay feel much more personalized. Overall, once I got into the rhythm of the resort and experienced the VIP side of things, I ended up really enjoying the trip. If you’re considering staying here with VIP benefits, the upgraded amenities and service elevate the whole experience.

Balcones del Caribe is a beautiful spot with an excellent location and easy access to the beach. The complex feels very safe, and the staff were always helpful when we needed general information. My only concerns were about the condition of the village: the back door didn’t have a proper lock, the bathroom door wasn’t closing well, and the safe box wasn’t working during our stay. Overall, it’s a lovely place with great potential—just needs a bit more attention to maintenance.