Santa Cruz Vacations from $291

First what I liked. The room was spacious (in fact two bedrooms) with a balcony overlooking the ocean that wraps around the unit. Beds were comfortable, the shower was nice too, and free parking was available. Second what I did not like. No toiletries, no blankets, just thin sheets, towels were not great, and the safe did not work (likely for years). Bread was ok, service was friendly and helpful. I would stay there again.

Great hotel to spend memorable times with your family. Exceptional customer service and facilities.

For the price I definitely expected more, especially when it comes to the food. Breakfast was great (we had the more private breakfast because we payed more for a suite so maybe that influenced that result) but lunch and dinner were par to sub-par in my opinion. A lot of the buffet foods were way overcooked and semi flavorless. When you're spending so much money to have full meal services and you eat food that isn't as good as what you make at home that was for sure disappointing. ... Location and convenience was great, especially with two little kids, but I think I would have enjoyed it more in a hotel that would give a little more effort.