Santo Cerro Vacations from $648

Great Place to Relax

The check-in process was a bit tedious, but that was due to Expedia, not the hotel. To keep a positive experience, the hotel staff was very kind and upgraded us to a beautiful room. We were a family of four, including a 7-year-old child, and each of us had our own bed and private bathroom, which was excellent. Everyone was very friendly and welcoming, from the front desk staff to the waiters, and especially the bar staff. The entertainment was excellent; the girl who organized the karaoke had great charisma and energy. The weather was on our side, with sunny days throughout our stay. The food at the Blue Lagoon restaurant was delicious . we absolutely loved it. The entire resort staff is humble, respectful, and very kind. Recommendations: • I didn’t really like the “guagua” shuttle; I think a large golf cart would look better and feel more comfortable. • At the bars, drinks were often served in plastic cups, which takes away from the presentation. However, at the beach they used nicer cups, and we were able to take great photos there.

Second time at this place and everything is excellent. Staff, service and THE ENTERTAINMENT CREW are the best. Definitely will be back.

The property was beautiful. We did not get the upgraded room which I would recommend if it fits in your budget. When we checked into our room it was not clean, it had trash from the previous occupant, used towels, and some trash on the floor. It also took awhile for them to provide us with clean towels/wash cloths. I did not let this ruin my trip even though I was a bit upset. Overall I loved the property, I just wish it had more activities/shows on the resort.