Santo da Serra Golf Club Tours

Overall, the hotel wasn’t a 5 star hotel experience by any stretch. Parking in the hotel isn’t convenient and isn’t included. For a five star hotel I would expect this to be included. The showers are ridiculously small, there are no hooks to hang your towels and the dinner buffet wasn’t great. I would rate this hotel a 3 to 4 star. The only good thing is its convenient location and breakfast. The staff were friendly at least. I would also expect more fun activities that wouldn’t include a 8 euro charge for an hour game of pool. Overall, I would not recommend it if you are expecting a 5 star experience.

Great resort for families - especially those with older (teenage) children. Between the mini golf, tennis, billiards, lawn chess, and the pools, the kids were kept busy. We loved the "activity team" that organized and ran all the events by the pool every day. Staff, especially bartenders, were really friendly and even fun. There was plenty to eat and drink all day, but not always a wide variety of food choices. We could only book each of the two specialty restaurants (Italian and Medeiran) once each. Surprisingly, there was no small on-site store for incidentals like sunscreen, toiletries, snacks, clothes, gifts, etc... Also, many popular drinks were moved to a "premium" membership and we couldnt even buy one from that menu on a special occasion without upgrading our entire stay! We had to leave the resort to buy those drinks, and so we did. Money the resort could have easily earned. All said and done, we all had a good time, but it wouldnt have taken much from the resort to make it so much better!

If you’re never visiting madeira should give a trie wonderful hotel and staff