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Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Premium bedding, down comforters, minibar, in-room safe

Guest reviews

4.4/5 Excellent
891 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet Friendly
  • Air Conditioning
  • Spa

Map

Explore the area

Popular LocationNational Palace7 min drive
Popular LocationPlaza de la Cultura8 min drive
Popular LocationMuseum of History and Geography11 min drive
AirportSanto Domingo (SDQ-Las Americas Intl.)35 min drive

Choose dates to view prices

  • Traditional Room, 1 Queen Bed

    4.2/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsTraditional Room, 1 Queen Bed
  • Room, 1 King Bed, Partial Ocean View

    4.4/5 guest room rating

    Room amenities

    • Partial ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Partial Ocean View
  • Room, 2 Queen Beds, Partial Ocean View

    4.4/5 guest room rating

    Room amenities

    • Partial ocean view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Partial Ocean View
  • Room, 1 King Bed, Ocean View

    4.5/5 guest room rating

    Room amenities

    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Ocean View
  • Room, 2 Queen Beds, Ocean View

    3.8/5 guest room rating

    Room amenities

    • Ocean view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Ocean View
  • Club Room, 1 King Bed, Non Smoking, Ocean View

    Room amenities

    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsClub Room, 1 King Bed, Non Smoking, Ocean View
  • Club Room, 2 Queen Beds, Non Smoking, Ocean View

    Room amenities

    • Ocean view
    • Sleeps 4
    • 2 Queen Beds
    More detailsClub Room, 2 Queen Beds, Non Smoking, Ocean View
  • Junior Suite, 1 Bedroom, Non Smoking

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsJunior Suite, 1 Bedroom, Non Smoking
  • Junior Suite, 1 Bedroom, Non Smoking, Balcony

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite, 1 Bedroom, Non Smoking, Balcony
  • Club Suite, 1 Bedroom, Non Smoking, View

    Room amenities

    • Sleeps 3
    • 1 Double Bed
    More detailsClub Suite, 1 Bedroom, Non Smoking, View
  • Club Suite, 1 Bedroom, Non Smoking, Oceanfront

    Room amenities

    • Sea view
    • Sleeps 3
    • 1 Double Bed
    More detailsClub Suite, 1 Bedroom, Non Smoking, Oceanfront
  • Presidential Suite, 1 Bedroom, Business Lounge Access

    Room amenities

    • Sea view
    • Sleeps 3
    • 1 King Bed
    More detailsPresidential Suite, 1 Bedroom, Business Lounge Access

About this area

Santo Domingo

Located in Santo Domingo, Sheraton Santo Domingo Hotel is connected to a shopping center. Sambil Santo Domingo and Blue Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Parque Colon. National Aquarium and Agua Splash Caribe Aquatic Park are also worth visiting.

Visit our Santo Domingo travel guide
Map
Popular Location

What's nearby

  • Mercado Modelo - 3 min drive
  • National Palace - 7 min drive
  • Plaza de la Cultura - 8 min drive
  • Cathedral of Santo Domingo - 8 min drive
  • Museum of History and Geography - 11 min drive

Getting around

  • Amin Abel Station - 2 min drive
  • Las Americas Intl. Airport (SDQ) - 41 min drive

Restaurants

  • Cafe Casabe Restaurant — 1 min walk

About this property

Sheraton Santo Domingo Hotel

Pet-friendly hotel connected to a shopping center in Santo Domingo with free valet parking
This smoke-free hotel features a restaurant, an outdoor pool, and a health club. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and a sauna are onsite. All 245 rooms feature comforts like premium bedding and down comforters, while conveniences include refrigerators and coffee makers. 24-hour room service and WiFi are standard, as are plasma TVs with cable channels.
Sheraton Santo Domingo Hotel offers 245 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. 42-inch plasma televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

Cleaning and safety practices

Enhanced cleanliness measures

Follows industry sanitization guidelines of Safe Travels (WTTC - Global)
Follows standard sanitization guidelines of Global Cleanliness Council (Marriott)
Sheets and towels are washed at 60°C/140°F or hotter
High-touch surfaces are cleaned and disinfected
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 72 hours between stays
Protective shields in place at main contact areas
Contactless check-in and check-out

Safety measures

Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Hand sanitizer provided
Masks and gloves available
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free valet parking
  • Free extended parking
  • Limited parking spaces
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 13 meeting rooms
  • Business center
  • Conference center (5355 square feet of space)

Outdoors

  • BBQ grill(s)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices in meeting rooms
  • Braille signage
  • In-room accessibility
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • 42-inch plasma TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Turndown service

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Express check-in

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to make arrangements

Renovations and closures

This property is closed from March 26 2020 to July 5 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets stay free
Dogs only
Up to 30 lbs
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 12 per night (rates may vary)
  • Airport shuttle fee: USD 45 per vehicle (one way)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Refrigerator fee: USD 25.60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 72 hours between bookings.
  • The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines.
  • The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions; guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Hotel Magna 365
Hotel Magna 365 Santo Domingo
Magna 365
Magna 365 Hotel
Magna 365 Santo Domingo
Sheraton Santo Domingo Hotel
Sheraton Santo Domingo
Sheraton Santo Domingo
Sheraton Santo Domingo Hotel Hotel
Sheraton Santo Domingo Hotel Santo Domingo
Sheraton Santo Domingo Hotel Hotel Santo Domingo

Frequently asked questions

Can I cancel my reservation for free at Sheraton Santo Domingo Hotel and receive a full refund?
Yes, Sheraton Santo Domingo Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Santo Domingo Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool.
Is Sheraton Santo Domingo Hotel pet-friendly?
Yes, this hotel allows dogs with a maximum weight of up to 30 lbs per pet.
How much is parking at this property?
Self parking and valet parking are free at this property.
What time is check-in at Sheraton Santo Domingo Hotel?
Check-in begins at 3 PM. Early check-in is available for a fee of USD 50 (subject to availability).
What time is check-out at this hotel?
Check-out is at noon. Late check-out is available for USD 50 (subject to availability).
Does Sheraton Santo Domingo Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 45 per vehicle applies.
Where is Sheraton Santo Domingo Hotel located?
Located in Gascue, this hotel is 0.3 mi (0.5 km) from El Obelisco Macho and within 3 mi (5 km) of Parque Colon and Sambil Santo Domingo. Hostos Park and Palace of Fine Arts are also within 1 mi (2 km). Joaquin Balaguer Station is 22 minutes by foot and Casandra Damiron Station is 28 minutes.

Guest reviews

Overall score and ratings for Sheraton Santo Domingo Hotel

4.4
Excellent
5 - Excellent
534
4 - Good
252
3 - Okay
51
2 - Mediocre
33
1 - Poor
21
4.6
Cleanliness
4.6
Service and Staff
4.4
Amenities
4.4
Property condition

3/5

  • Liked: Cleanliness
  • Disliked: Staff & service

Stayed 3 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was perfect. I enjoyed my stay. I didnt want to leave. Food is expensive though.

Stayed 13 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I like the cleanliness and the amenedies t For your guest Didn’t like that i got charge for an early check in when the room was available

Stayed 9 nights in Mar 2020

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 3 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Order room service first time the food was excellent , so good that next day order the same But seems like they changed the Chef second time not so good , the room was clean and the staff very friendly I definitely will come back

    Stayed 5 nights in Feb 2020