Sheraton Santo Domingo Hotel

Photo gallery for Sheraton Santo Domingo Hotel

Primary image
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Premium bedding, down comforters, minibar, in-room safe

Overview of Sheraton Santo Domingo Hotel

Sheraton Santo Domingo Hotel

4.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
365 George Washington Avenue, Santo Domingo, 10205

Explore the area

  • Popular LocationEl Obelisco Macho12 min walk
  • Popular LocationThe Count's Gate18 min walk
  • Popular LocationNational Palace20 min walk
  • AirportSanto Domingo (SDQ-Las Americas Intl.)36 min drive

Choose dates to view prices

About this area

Santo Domingo

Located on the waterfront, Sheraton Santo Domingo Hotel is in Gascue neighborhood and is connected to a shopping center. Palace of Fine Arts and House of Tostado (La Casa de Tostado) are cultural highlights, and travelers looking to shop may want to visit Calle El Conde and Mercado Modelo. Larimar Museum and National Zoological Park are also worth visiting.

What's nearby

  • El Obelisco Macho - 12 min walk
  • The Count's Gate - 18 min walk
  • National Palace - 20 min walk
  • Museum of History and Geography - 8 min drive
  • Plaza de la Cultura - 8 min drive

Getting around

  • Amin Abel Station - 2 min drive
  • Las Americas Intl. Airport (SDQ) - 35 min drive

Restaurants

  • Luna Tapas Bar & Restaurant - 3 min walk
  • Villar Hermanos Garden Cafe - 5 min walk
  • Cafe Manolo Langosta - 7 min walk
  • El Conuco - 8 min walk
  • Adrian Tropical - 8 min walk

About this property

Sheraton Santo Domingo Hotel

Pet-friendly hotel connected to a shopping center in Santo Domingo with full-service spa
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Sheraton Santo Domingo Hotel offers 245 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. 42-inch plasma televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body scrubs.

The spa is open daily.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Cafe Casabe Restaurant

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (5355 square feet of space)
  • Meeting rooms - 13

Outdoors

  • BBQ grill(s)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch plasma TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Slippers
  • Soundproofing
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 30 lbs
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 12 per night (rates may vary)
  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 2)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • An in-room refrigerator is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property allows pets in specific rooms only and has other pet restrictions; guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Hotel Magna 365
Hotel Magna 365 Santo Domingo
Magna 365
Magna 365 Hotel
Magna 365 Santo Domingo
Sheraton Santo Domingo Hotel
Sheraton Santo Domingo
Sheraton Santo Domingo
Sheraton Santo Domingo Hotel Hotel
Sheraton Santo Domingo Hotel Santo Domingo
Sheraton Santo Domingo Hotel Hotel Santo Domingo

Frequently asked questions

Does Sheraton Santo Domingo Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Sheraton Santo Domingo Hotel?

As of Aug 17, 2022, prices found for a 1-night stay for 2 adults at Sheraton Santo Domingo Hotel on Aug 21, 2022 start from $129.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Santo Domingo Hotel pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 30 lbs per pet.

How much is parking at Sheraton Santo Domingo Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Sheraton Santo Domingo Hotel?

Check-in begins at 3 PM. Early check-in is available for a fee of USD 50 (subject to availability).

What time is check-out at Sheraton Santo Domingo Hotel?

Check-out is at noon. Late check-out is available for USD 50 (subject to availability).

Does Sheraton Santo Domingo Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 45 per vehicle applies.

Where is Sheraton Santo Domingo Hotel located?

Located in Gascue, this spa hotel is within a 15-minute walk of Malecon, Hostos Park, and El Obelisco Macho. The Count's Gate and Palace of Fine Arts are also within 1 mi (2 km). Joaquin Balaguer Station is 22 minutes by foot and Casandra Damiron Station is 28 minutes.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 647 out of 999 reviews
5 - Excellent 65%
Rating 4 - Good. 234 out of 999 reviews
4 - Good 23%
Rating 3 - Okay. 53 out of 999 reviews
3 - Okay 5%
Rating 2 - Poor. 31 out of 999 reviews
2 - Poor 3%
Rating 1 - Terrible. 34 out of 999 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4.4/5

Eco-friendliness

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff needs better training and Be more knowledgeable about dinning options and activities in the area.
Stayed 3 nights in Aug 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very accommodating staff. Very clean. Beautiful lobby.
Stayed 1 night in Aug 2022

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sheraton is conveniently located along the iconic Malecon and is close enough to the Zona Colonial to be walkable. We ate there a couple of times for convenience outside of breakfast and the food was tasty and well priced. Would definitely recommend it.
Stayed 6 nights in Jul 2022

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family oriented, all you can eat, all you can drink, nice pool and nice areas. I didn’t feel welcome on my arrival, the woman attendant was very off putting, wouldn’t let me check in without parking my car and it’s off property parking. I waited about 20-30 minutes to follow a guy a few miles to park the car then come back. Besides that woman, everyone else was very nice.
Stayed 4 nights in Jul 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio el staff muy amable y siempre dispuesto a ayudar. Mi única queja el aire acondicionado del cuarto no enfriaba bien.
Stayed 4 nights in Jul 2022