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Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.4/5 Excellent
990 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air Conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationAcropolis Center3 min drive
Popular LocationBlue Mall9 min drive
Popular LocationPalacio de los Deportes Virgilio Travieso Soto (La Media Naranja)16 min drive
AirportSanto Domingo (SDQ-Las Americas Intl.)48 min drive

Choose dates to view prices

  • Ambassador Royal Junior Suite 1AD

    Room amenities

    • Sleeps 1
    • 1 King Bed
    More detailsAmbassador Royal Junior Suite 1AD
  • Ambassador Royal Junior Suite 2AD

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsAmbassador Royal Junior Suite 2AD
  • Ambassador Royal Junior Suite 3AD

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsAmbassador Royal Junior Suite 3AD
  • Ambassador Royal Junior Suite 2+1

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsAmbassador Royal Junior Suite 2+1
  • Room (Ambassador Royal Junior Suite 1+1)

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom (Ambassador Royal Junior Suite 1+1)
  • Ambassador Royal Junior Suite 1+2

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsAmbassador Royal Junior Suite 1+2
  • Junior Suite (Ambassador Level DUI)

    Room amenities

    • Sleeps 1
    • 1 King Bed OR 2 Double Beds
    More detailsJunior Suite (Ambassador Level DUI)
  • Junior Suite (Ambassador Level 2AD)

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed OR 2 Double Beds
    More detailsJunior Suite (Ambassador Level 2AD)
  • Junior Suite (Ambassador Level 3AD)

    Room amenities

    • Sleeps 3
    • 1 King Bed OR 2 Double Beds
    More detailsJunior Suite (Ambassador Level 3AD)
  • Junior Suite (Ambassador Level 2+1)

    Room amenities

    • Sleeps 3
    • 1 King Bed OR 2 Double Beds
    More detailsJunior Suite (Ambassador Level 2+1)
  • Junior Suite (Ambassador Level 1+1)

    Room amenities

    • Sleeps 2
    • 1 King Bed OR 2 Double Beds
    More detailsJunior Suite (Ambassador Level 1+1)
  • Junior Suite (Ambassador Level 1+2)

    Room amenities

    • Sleeps 3
    • 1 King Bed OR 2 Double Beds
    More detailsJunior Suite (Ambassador Level 1+2)
  • Executive Suite (Junior 2AD)

    4.9/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed OR 2 Double Beds
    More detailsExecutive Suite (Junior 2AD)
  • Executive Junior Suite 1AD

    5/5 guest room rating

    Room amenities

    • Sleeps 1
    • 1 King Bed OR 2 Double Beds
    More detailsExecutive Junior Suite 1AD
  • Executive Suite (Junior 3AD)

    5/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 King Bed OR 2 Double Beds
    More detailsExecutive Suite (Junior 3AD)
  • Executive Suite (Junior 2+1)

    5/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 King Bed OR 2 Double Beds
    More detailsExecutive Suite (Junior 2+1)
  • Executive Junior Suite 1+1

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed OR 2 Double Beds
    More detailsExecutive Junior Suite 1+1
  • Executive Suite (Junior 1+2)

    Room amenities

    • Sleeps 3
    • 1 King Bed OR 2 Double Beds
    More detailsExecutive Suite (Junior 1+2)

About this area

Santo Domingo

Located in Santo Domingo, El Embajador, a Royal Hideaway Hotel is in the city center and near a metro station. Blue Mall and Sambil Santo Domingo are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Parque Colon. National Zoological Park (ZOODOM) and National Aquarium are also worth visiting. Spend some time exploring the area's activities, including golfing.

Visit our Santo Domingo travel guide
Map
Popular Location

What's nearby

  • Acropolis Center - 3 min drive
  • Blue Mall - 9 min drive
  • Plaza de la Cultura - 13 min drive
  • Centro Olimpico - 16 min drive
  • Palacio de los Deportes Virgilio Travieso Soto (La Media Naranja) - 16 min drive

Getting around

  • Heroes Center Station - 19 min walk
  • Las Americas Intl. Airport (SDQ) - 48 min drive

Restaurants

  • El Jardin del Embajador — 1 min walk
  • Cru Tapas & Wine Bar — 1 min walk

About this property

El Embajador, a Royal Hideaway Hotel

5-star luxury resort near Blue Mall
This resort features 2 restaurants, a full-service spa, and a casino. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 3 bars/lounges, and a 24-hour health club are onsite. All 298 rooms offer comforts like premium bedding and pillow menus, plus free WiFi and LED TVs with cable channels. Other amenities available to guests include iPod docks, 24-hour room service, and minibars.
El Embajador, a Royal Hideaway Hotel offers 298 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the resort include an outdoor pool, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Bi Wellness & Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open select days. Guests under 12 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: DOP 15 per person
  • 2 restaurants
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Aerobics classes
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free rollaway/extra beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 5 meeting rooms
  • Business center
  • Conference space (26308 square feet)

Outdoors

  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open select days
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • 10 casino gaming tables
  • 30 casino slot machines
  • Casino (5382 square feet of space)
  • Casino VIP room
  • Designated smoking areas (fines apply)
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 48-inch LED TV
  • Cable channels
  • iPod dock
  • MP3 dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to get details

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: DOP 15 per person (approximately)
  • Airport shuttle fee: DOP 50 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer
Each guestroom is kept vacant for a minimum of 24 hours between bookings

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Guests under 12 years old are not allowed in the spa

Property is also known as

El Embajador
Embajador
RENOVATED El Embajador Royal Hideaway Hotel Santo Domingo
Occidental El Embajador Hotel
Occidental El Embajador Hotel Santo Domingo
Occidental El Embajador Santo Domingo
Occidental Embajador
El Embajador Royal Hideaway Hotel Santo Domingo
El Embajador Royal Hideaway Hotel
El Embajador Royal Hideaway Santo Domingo
El Embajador Royal Hideaway
RENOVATED El Embajador Royal Hideaway Hotel
RENOVATED El Embajador Royal Hideaway Santo Domingo
RENOVATED El Embajador Royal Hideaway
RENOVATED El Embajador a Royal Hideaway Hotel
El Embajador a Royal Hideaway Hotel
Occidental El Embajador
Occidental El Embajador Santo Domingo
El Embajador, A Royal Hideaway
El Embajador, a Royal Hideaway Hotel Resort
El Embajador, a Royal Hideaway Hotel Santo Domingo
El Embajador, a Royal Hideaway Hotel Resort Santo Domingo

Frequently asked questions

Can I cancel my reservation for free at El Embajador, a Royal Hideaway Hotel and receive a full refund?
Yes, El Embajador, a Royal Hideaway Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to El Embajador, a Royal Hideaway Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does El Embajador, a Royal Hideaway Hotel have a pool?
Yes, this property has an outdoor pool.
Is El Embajador, a Royal Hideaway Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self parking is free at this property.
What time is check-in at El Embajador, a Royal Hideaway Hotel?
Check-in is from 3:00 PM–midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at this resort?
Check-out is at 1 PM. Late check-out is available for a fee (amount may vary).
Does this resort provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of DOP 50 per vehicle applies.
Where is this resort located?
Located in the heart of Santo Domingo, this luxury resort is 1.2 mi (2 km) from Acropolis Center and within 3 mi (5 km) of Blue Mall and Sambil Santo Domingo. Convention Center Ministry of Foreign Affairs and Eduardo Brito National Theater are also within 3 mi (5 km). Heroes Center Station is 19 minutes by foot and Francisco Alberto Caamano Deno Station is 24 minutes.

Guest reviews

Overall score and ratings for El Embajador, a Royal Hideaway Hotel

4.4
Excellent
5 - Excellent
646
4 - Good
221
3 - Okay
62
2 - Mediocre
30
1 - Poor
31
4.6
Cleanliness
4.4
Service and Staff
4.5
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Definitely my favorite hotel in Santo Domingo, rooms are modern, clean and quiet, staff is great, good location and excellent service quality.

Stayed 1 night in Aug 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very Friendly Staff, clean facilities throughout, and safely tuck away from the rest of the city

Stayed 3 nights in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Excellent front desk assistance to help resolve with my booking issue

Stayed 1 night in Jul 2020