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El Embajador, a Royal Hideaway Hotel

Photo gallery for El Embajador, a Royal Hideaway Hotel

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Outdoor pool, open 7:30 AM to 7:30 PM, pool umbrellas, sun loungers
Outdoor pool, open 7:30 AM to 7:30 PM, pool umbrellas, sun loungers
Outdoor pool, open 7:30 AM to 7:30 PM, pool umbrellas, sun loungers
Premium bedding, pillowtop beds, minibar, in-room safe

Overview of El Embajador, a Royal Hideaway Hotel

VIP Access

El Embajador, a Royal Hideaway Hotel

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Ave Sarasota 65, Santo Domingo, Distrito Nacional, 10110

Explore the area

  • Popular LocationAcropolis Center3 min drive
  • Popular LocationConvention Center Ministry of Foreign Affairs3 min drive
  • Popular LocationBlue Mall9 min drive
  • AirportSanto Domingo (SDQ-Las Americas Intl.)40 min drive

Choose dates to view prices

About this area

Santo Domingo

Located in Santo Domingo, El Embajador, a Royal Hideaway Hotel is in the city center and near a metro station. Blue Mall and Agora Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Parque Colon. National Zoological Park (ZOODOM) and Larimar Museum are also worth visiting. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Acropolis Center - 3 min drive
  • Convention Center Ministry of Foreign Affairs - 3 min drive
  • Eduardo Brito National Theater - 5 min drive
  • Blue Mall - 9 min drive
  • Palacio de los Deportes Virgilio Travieso Soto (La Media Naranja) - 15 min drive

Getting around

  • Heroes Center Station - 19 min walk
  • Las Americas Intl. Airport (SDQ) - 40 min drive

Restaurants

  • El Jardin del Embajador — 1 min walk
  • Cru Tapas & Wine Bar — 1 min walk
  • Casa Mencia — 2 min walk
  • El Taquito Norteno — 8 min walk
  • La Lasagna — 12 min walk

About this property

El Embajador, a Royal Hideaway Hotel

5-star luxury resort near Blue Mall
This resort features 2 restaurants, a full-service spa, and a casino. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 3 bars/lounges, and a 24-hour health club are onsite. All 298 soundproofed rooms feature free WiFi and pillowtop beds. Conveniences include sitting areas and coffee makers, and guests will appreciate thoughtful touches like pillow menus and bathrobes.
El Embajador, a Royal Hideaway Hotel offers 298 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Accommodations offer separate sitting areas and include day beds. Pillowtop beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Santo Domingo resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the resort include an outdoor pool, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Bi Wellness & Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open select days. Guests under 12 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global), Intertek Cristal (3rd party expert - Global), and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: USD 22 per person
  • 2 restaurants
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Aerobics classes
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space (26308 square feet)
  • Meeting rooms - 5

Outdoors

  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open select days
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • 10 casino gaming tables
  • 30 casino slot machines
  • Casino (5382 square feet of space)
  • Casino VIP room
  • Designated smoking areas (fines apply)
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Day bed
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 48-inch LED TV
  • Cable channels
  • iPod dock
  • MP3 dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Sauna
  • Spa

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 22 per person (approximately)
  • Airport shuttle fee: USD 50 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

Pool access available from 7:30 AM to 7:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Guests under 12 years old are not allowed in the spa

Property is also known as

El Embajador
Embajador
RENOVATED El Embajador Royal Hideaway Hotel Santo Domingo
Occidental El Embajador Hotel
Occidental El Embajador Hotel Santo Domingo
Occidental El Embajador Santo Domingo
Occidental Embajador
El Embajador Royal Hideaway Hotel Santo Domingo
El Embajador Royal Hideaway Hotel
El Embajador Royal Hideaway Santo Domingo
El Embajador Royal Hideaway
RENOVATED El Embajador Royal Hideaway Hotel
RENOVATED El Embajador Royal Hideaway Santo Domingo
RENOVATED El Embajador Royal Hideaway
RENOVATED El Embajador a Royal Hideaway Hotel
El Embajador a Royal Hideaway Hotel
Occidental El Embajador
Occidental El Embajador Santo Domingo
El Embajador, A Royal Hideaway
El Embajador, a Royal Hideaway Hotel Resort
El Embajador, a Royal Hideaway Hotel Santo Domingo
El Embajador, a Royal Hideaway Hotel Resort Santo Domingo

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 697 out of 964 reviews
5 - Excellent 72%
Rating 4 - Good. 161 out of 964 reviews
4 - Good 17%
Rating 3 - Okay. 43 out of 964 reviews
3 - Okay 4%
Rating 2 - Poor. 22 out of 964 reviews
2 - Poor 2%
Rating 1 - Terrible. 41 out of 964 reviews
1 - Terrible 4%

4.7/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious, I loved the VIP upgrade. Customer service was great.
Stayed 4 nights in Jul 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a 5 star hotel anywhere in the world ..
Stayed 3 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
las habitaciones son un paraiso
Stayed 3 nights in Jul 2021

5/5 Excellent

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiero publicamente reconocer la atencion y excelente trato que recibimos por parte del maletero Carlos. Carlos nos recibio en la llegada con su gran sonrisa y buena energia. Gracias Carlos por tus atenciones!!!!!
Stayed 4 nights in Jul 2021