6/10 Okay
Jie
Traveled with family
Oct 21, 2022
Liked: Amenities
Disliked: Staff & service
We had high expectation of this prestigious hotel. However, The best part of the experience was only airport shuttle service, luggage staff, and also the Botrini restaurant in the hotel. Everything else fell short of a 5 star hotel standard. The concierge was luke warm when we asked for recommendations. The hand wash bottle dispenser in the room was not even refilled upon we got into the room. The hotel provides one large bottle of water for free per day. I asked for a new one in the morning and I was asked to wait till the evening, as evening is the only time for free replenishment. After two nights, we moved to a second hotel nearby, though only 3.5 star hotel, it was a fantastic experience, better room, better view, better service, better rate.... In a nut shell, will not stay at Katikies Santorini hotel again and do not recommend it.
Jie
Stayed 2 nights in Oct 2022