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Reviews

4.3 / 5Very Good
1,262 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Ishihara Yujiro Memorial Museum
    4 min walk
  • Popular Location
    Shin Nihonkai Ferry
    13 min walk
  • Restaurant
    初代拉麵店
    17 min walk
  • Restaurant
    アカシア食堂
    2 min drive
  • Airport
    Sapporo (OKD-Okadama)
    39 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Superior Triple Room, Non Smoking, Mountain View (2 Beds+1 Extra Bed)

    Room Amenities

    • Mountain view
    • Sleeps 3
    • 2 Large Twin Beds and 1 Large Twin Murphy Bed
    More details
  • Superior Triple Room, Non Smoking, Ocean View (2 Beds+1 Extra Bed)

    Room Amenities

    • Ocean view
    • Sleeps 3
    • 2 Large Twin Beds and 1 Large Twin Murphy Bed
    More details
  • Japanese Style Suite Room, Smoking, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 4
    • 4 Twin Futons
    More details
  • Deluxe Double Room, Smoking, Mountain View

    Room Amenities

    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Double Room, Smoking, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Twin Room, Smoking, Mountain View

    Room Amenities

    • Mountain view
    • Sleeps 2
    • 2 Large Twin Beds
    More details
  • Deluxe Twin Room, Smoking, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 2 Large Twin Beds
    More details
  • Presidential Suite Room, Smoking

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Executive Suite Room, Smoking

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Bay Suite Room, Smoking

    Room Amenities

    • Bay view
    • Sleeps 2
    • 2 Large Twin Beds OR 1 King Bed
    More details
  • 2 Connecting Twin Room, Non Smoking, Ocean View

    Room Amenities

    • Sea view
    • Sleeps 4
    • 4 Large Twin Beds
    More details
  • Japanese Style Room, Smoking, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 3
    • 3 Twin Futons
    More details
  • Superior Double Room, Non Smoking, Mountain View

    Room Amenities

    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More details
  • Superior Twin Room, Non Smoking, Mountain View

    Room Amenities

    • Mountain view
    • Sleeps 2
    • 2 Large Twin Beds
    More details
  • Superior Twin Room, Non Smoking, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 2 Large Twin Beds
    More details
  • Deluxe Double Room, Non Smoking, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Double Room, Non Smoking, Mountain View

    Room Amenities

    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Twin Room, Non Smoking, Mountain View

    Room Amenities

    • Mountain view
    • Sleeps 2
    • 2 Large Twin Beds
    More details
  • Superior Double Room, Non Smoking, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Twin Room, Non Smoking, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 2 Large Twin Beds
    More details

About this area

Otaru

Located in Otaru, Grand Park Otaru is in the historical district and connected to a shopping center. Sapporo Teine and Kiroro Resort are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Otaru Kihinkan and Otaru Aquarium. Tonden Farm and Yamamoto Sightseeing Orchard are also worth visiting.

Popular Location

What's nearby

  • Ishihara Yujiro Memorial Museum - 4 min walk
  • Shin Nihonkai Ferry - 13 min walk
  • Otaru Music Box Museum - 7 min drive
  • Otaru City General Museum Ungakan - 8 min drive
  • Suitengu - 9 min drive

Getting around

  • Sapporo Hoshioki Station - 24 min drive
  • Sapporo (CTS-New Chitose) - 70 min drive

Restaurants

  • Terrace Brasserie — 1 min walk
  • Marina Bar & Restaurant — 1 min walk
  • 初代拉麵店 - 17 min walk
  • アカシア食堂 - 2 min drive
  • Asari - 3 min drive

About this property

Grand Park Otaru

Hotel connected to a shopping center in Shiribeshi with 3 restaurants
3 restaurants, a bar/lounge, and self parking are available at this hotel. WiFi in public areas is free. Other amenities include conference space, concierge services, and dry cleaning. All 296 rooms offer free WiFi, refrigerators, and TVs. Guests will also find room service, hair dryers, and safes.
Grand Park Otaru offers 296 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access.
Bathrooms include shower/tub combinations, toilets with an electronic bidet, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Self parking: JPY 1100.00 per night
Ski shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 7 AM–10 AM: JPY 2500 per person
3 restaurants
1 bar
Room service available

Things to do

Shopping

Family friendly

Dry cleaning service
Laundry facilities
Refrigerator

Conveniences

Elevator
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Languages spoken

Chinese
English
Korean

Business services

Conference space

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning

Bathroom

Electronic bidet
Free toiletries
Hair dryer
Shower/tub combination

Entertainment

TV

Food and drink

Refrigerator

More

Desk
Phone
Safe

Policies

Check-in

Check-in between 3 PM - midnight
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

  • This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.
  • A scheduled power outage will take place on April 7, 2020 from 1 AM-4 AM.
  • This property's Japanese Style room types will be non-smoking as of October 1, 2020.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2500 per person (approximately)
  • Self parking fee: JPY 1100.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Property is also known as

  • Hotel Grand Park Otaru
  • Otaru Grand Park
  • Grand Park Hotel Otaru
  • Grand Park Otaru Hokkaido
  • Grand Park Otaru Hotel Otaru
  • Hilton Otaru
  • Otaru Grand Park Hotel
  • Otaru Hilton
  • Grand Park Otaru Hotel
  • Otaru Hilton
  • Grand Park Hotel Otaru
  • Otaru Grand Park Hotel
  • Hilton Otaru
  • Grand Park Otaru Hokkaido
  • Otaru Hilton
  • Hilton Otaru
  • Grand Park Hotel Otaru
  • Otaru Grand Park Hotel
  • Grand Park Otaru Hotel
  • Grand Park Otaru Otaru
  • Grand Park Otaru Hokkaido
  • Grand Park Otaru Hotel Otaru
4.3

Very Good

5 - Excellent
520
4 - Good
592
3 - Okay
112
2 - Mediocre
28
1 - Poor
10
4.3
Cleanliness
4.3
Service and Staff
4.1
Amenities
4.2
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staffs were very helpful. Bathroom, especially shower, could use an update or renovation since it had unpleasant order

Stayed 2 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Near immediate access to the JR Otaruchikko Station is a perk for this place; it's roughly a 30 minute transit between it and JR Sapporo Station. You can even make your way there through the indoor shopping center the hotel is connected to from instead of walking on the street outside the hotel if you're worried about the weather (at least from 10 AM to 8 PM). The electrical outlets were plentiful enough (one on the desk and four or so on the wall), but they're limited to 2-prong plugs and maybe limited power-wise by Japan's voltage ranges, so you may require an adapter/transformer for your electronics. The WiFi may also seem to be region locked to Japan, so if you're trying to access non-Japanese sites, you may require using a VPN or something to redirect your traffic. The laundry is an in-house service rather than a DIY coin laundry machine set; not sure if there's a charge for it since I didn't use it or ask about it.

Stayed 7 nights in Dec 2019

4/5 Good

    This traveler didn’t leave comments with their review
    Stayed 1 night in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Little far from Otaru tour spot but conveniently connected to Otaru Chikko station through large mall. The mall has super market and various dining options where local people eat(restaurants and food court) Room is more spacious than that of Otaru station or canal area. Ocean view is fantastic. Taxi fare is USD10 from hotel to canal and take 3-4 minutes. Even though hotel is not located in tour spot, it is worth to stay in this hotel considering mall, view, room space, etc.

    Stayed 2 nights in Dec 2019

    2/5

    • Liked: Cleanliness
    • Disliked: Amenities, property conditions & facilities

    Most things were okay and the staff were quick to realize their mistake regarding my breakfast option. However the poor and choppy internet connection was a real letdown.

    Stayed 2 nights in Dec 2019

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