Grand Park Otaru

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In-room safe, desk, laptop workspace, free WiFi
In-room safe, desk, laptop workspace, free WiFi
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Overview of Grand Park Otaru

VIP Access

Grand Park Otaru

4.0 star property

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
11-3 Chikko, Otaru, Hokkaido, 047-0008

Explore the area

  • Popular LocationShin Nihonkai Ferry3 min drive
  • Popular LocationOtaru Music Box Museum6 min drive
  • Popular LocationKita-no-homare Brewery Shusen-kan Museum6 min drive
  • AirportSapporo (OKD-Okadama)42 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area


Located in Otaru, Grand Park Otaru is connected to a shopping center. Shin Nihonkai Ferry and Sasson Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Otaru Music Box Museum and Niseko-Shakotan-Otarukaigan Quasi-National Park. Otaru Kihinkan and Otaru Aquarium are also worth visiting. Spend some time exploring the area's activities, including outlet shopping, skiing, and a ski shuttle.

What's nearby

  • Sakaimachi Street - 19 min walk
  • Shin Nihonkai Ferry - 3 min drive
  • Otaru Music Box Museum - 6 min drive
  • Kita-no-homare Brewery Shusen-kan Museum - 6 min drive
  • Suitengu - 10 min drive

Getting around

  • Inazumi-koen Station - 21 min drive
  • New Chitose Intl. Airport (CTS) - 66 min drive


  • Mos Burger - 3 min walk
  • Tatsumi - 3 min drive
  • Re Di Roma - 3 min drive
  • Waraku - 3 min drive
  • Toppii Sushi - 3 min drive

About this property

Grand Park Otaru

4-star hotel with a shuttle to the slopes
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Grand Park Otaru include ski storage and complimentary wireless Internet access.
Grand Park Otaru offers 296 air-conditioned accommodations with safes and coffee/tea makers. This Otaru hotel provides complimentary wireless Internet access.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.


Chinese (Mandarin), English, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (JPY 1650 per day; includes in/out privileges)
  • Limited onsite parking
  • Onsite parking includes off-street options
  • Ski shuttle (surcharge)

Food and drink

  • Breakfast available for a fee: JPY 2880 for adults and JPY 1694 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Shopping

Family friendly

  • Refrigerator


  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Wedding services

Business services

  • Conference space


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)


  • Designated smoking areas

Room amenities


  • Air conditioning
  • Bed sheets


  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels


  • TV

Food and drink

  • Coffee/tea maker
  • Coffee grinder
  • Electric kettle
  • Refrigerator


  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties



Check-in from 2:00 PM - midnight
Minimum check-in age - 15


Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
The type of breakfast (buffet or full) available at this property varies with stay dates.
A scheduled power outage will take place on November 8, 2022, from 1 AM to 5 AM.

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: JPY 2880 for adults and JPY 1694 for children (approximately)
  • Covered self parking fee: JPY 1650 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Grand Park Otaru
Otaru Grand Park
Grand Park Hotel Otaru
Grand Park Otaru Hokkaido
Grand Park Otaru Hotel Otaru
Hilton Otaru
Otaru Grand Park Hotel
Otaru Hilton
Grand Park Otaru Hotel
Otaru Hilton
Grand Park Hotel Otaru
Otaru Grand Park Hotel
Hilton Otaru
Grand Park Otaru Hokkaido
Otaru Hilton
Hilton Otaru
Grand Park Hotel Otaru
Otaru Grand Park Hotel
Grand Park Otaru Hotel
Grand Park Otaru Otaru
Grand Park Otaru Hokkaido
Grand Park Otaru Hotel Otaru

Overall score and ratings


Very Good

Rating 5 - Excellent. 436 out of 1003 reviews
5 - Excellent 43%
Rating 4 - Good. 425 out of 1003 reviews
4 - Good 42%
Rating 3 - Okay. 97 out of 1003 reviews
3 - Okay 10%
Rating 2 - Poor. 33 out of 1003 reviews
2 - Poor 3%
Rating 1 - Terrible. 12 out of 1003 reviews
1 - Terrible 1%




Staff & service




Property conditions & facilities



5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with friendly staff
Stayed 1 night in Aug 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021