Saratoga Landing Public Use Area Tours

I check in on Expedia from what the pictures looked like online it looked beautifully. After 15 hours of driving we checked in and got our card for the room. We entered the room and it had a funky smell, turned the lights on and you can see that the walls were covered in smoke drippings, the ceiling was piling off, the smoke detector was missing and the wires were hanging loose to see, the shower had someones long black hair still stuck to the shower wall, the ceiling over the shower was molding and falling apart, toilet paper was unrolled on the floor. Ive taking pictures of everything. Im VERY disappointed with how nasty it looked and smelled! We only stayed a few hours just to close our eyes and back on the road. It's NOTHING like the picture they have online. I wouldnt recommend this place to anyone!!! A refund should be giving back. The employer's need to be trained better on how to clean or get new workers and repair the building!!!!!

Rooms didn't smell fresh, need air freshener for room before quest arrives. Turned on heater and the smell was awful! Glad I brought my lysol air freshener spray. Rooms clean and Beds were comfortable.

The front desk was very sweet and helpful.