Excellent value; location, amenities fantastic.
Posted Jul 19, 2016
We stayed three nights at the Arcona Living Bach, and overall our stay was great. Good things: modern, cleanly, upscale, hotel with tons of character with a location that can't be beat. Less than good things: I had confirmed (by email) with the hotel that we desired a room with two beds. However, when we arrived, the staff said that the price point at which we booked only allowed for one-bed room. However, after asking, we ended up with a room with two beds, and I don't think we paid any more for it. Also, the room we ended up with had a commanding, exceptional view of the square in front of the hotel. Unfortunately, we were directly above the hotel's restaurant (which was not loud at all by itself), but the door going to the patio was not adjusted correctly, and it slammed loudly every time it was opened and closed. I asked the hotel staff to look into this, which they agreed to, but nothing ever came of it. Usually, the door was mostly propped open though, since the weather was nice, and it this wasn't an issue most of the time. Staying there again though (which I WOULD recommend), I would personally confirm a room on the 2nd floor (3rd floor in American terms) or higher to avoid this issue. Finally, the only thing that was terrible in our stay was the the WiFi. I have never had such slow, low quality wifi. I ended up never even using it and going to a nearby store which had free wifi, and it was 10x as fast as the hotel wifi we were essentially paying for!