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Overview of PLAZA Schwerin, Sure Hotel Collection by Best Western

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Desk, laptop workspace, soundproofing, iron/ironing board
Desk, laptop workspace, soundproofing, iron/ironing board
Desk, laptop workspace, soundproofing, iron/ironing board
Desk, laptop workspace, soundproofing, iron/ironing board

PLAZA Schwerin, Sure Hotel Collection by Best Western

4 out of 5

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationSchlosspark-Center16 min walk
    Popular LocationSchwerin Cathedral20 min walk
    Popular LocationSchwerin Castle4 min drive
    AirportSchwerin (SZW-Parchim Intl.)46 min drive

Choose dates to view prices

About this area

Schwerin

Located in Schwerin, PLAZA Schwerin, Sure Hotel Collection by Best Western is near a train station and on a lake. The area's natural beauty can be seen at Sternberg Lake District Nature Park and Lake Schwerin, while Mecklenburgisches Staatstheater and Mecklenburg-Vorpommern State Museum of Technology are cultural highlights. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Guests love the hotel's quiet location.
Popular Location

What's nearby

  • Schlosspark-Center - 16 min walk
  • Schwerin Cathedral - 20 min walk
  • Schwerin Castle - 4 min drive
  • Lake Schwerin - 4 min drive
  • Schwerin Zoo - 5 min drive

Getting around

  • Schwerin Mitte Station - 12 min walk
  • Hamburg Airport (HAM) - 76 min drive

Restaurants

  • Amadeus — 1 min walk
  • Domino's Pizza — 7 min walk
  • Café Bernstein — 8 min walk
  • Restaurant & Café Ulrike — 14 min walk
  • Hans & John - Currywurst und Burger Deli — 17 min walk

About this property

PLAZA Schwerin, Sure Hotel Collection by Best Western

4-star lakefront hotel near Schwerin Castle
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Additionally, a business center, conference space, and dry cleaning are onsite. All rooms are soundproofed and offer free WiFi and free bottled water. For a bit of entertainment, LCD TVs come with cable channels, and guests will also appreciate thoughtful touches like pillow menus and slippers.
PLAZA Schwerin, Sure Hotel Collection by Best Western offers 100 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 8.50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 15 for adults and EUR 7.50 for children
  • 1 restaurant
  • 1 bar

Family friendly

  • Free cribs/infant beds
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • German

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • In-room accessibility
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed until January 3 2021 (date subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15 for adults and EUR 7.50 for children (approximately)
  • Self parking fee: EUR 8.50 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Carathotel
Carathotel Hotel Schwerin
Amedia Plaza Schwerin Hotel
Schwerin Crowne Plaza
PLAZA Schwerin Sure Hotel Collection by Best Western
PLAZA Schwerin, Sure Hotel Collection by Best Western Hotel
PLAZA Schwerin, Sure Hotel Collection by Best Western Schwerin

Frequently asked questions

3.8
Good
Rating 5 - Excellent. 124 out of 427 reviews
5 - Excellent 29%
Rating 4 - Good. 166 out of 427 reviews
4 - Good 39%
Rating 3 - Okay. 85 out of 427 reviews
3 - Okay 20%
Rating 2 - Poor. 41 out of 427 reviews
2 - Poor 10%
Rating 1 - Terrible. 11 out of 427 reviews
1 - Terrible 3%

4.0/5

Cleanliness

3.9/5

Staff & service

3.5/5

Amenities

3.8/5

Property conditions & facilities

4/5 Good

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Airconditioning! YEAH!
I lived in USA and for that reason LOVED the fact that this Hotel had AC in the room what really helped me sleeping at night. The hotel is just outside the main area, 8 minutes by bicycle, from the center and the castle. So not really walking distance. But with the bike very easy to do. Hotel it self was pretty clean but at check-in told us that because of Corona, there would NOT be daily housekeeping in the room what is weird because all other hotels did have it on our trip. The Cleaning person had forgotten to empty the trash can in the room and when we told the front desk to get it emptied, it was NOT taken care off. I would come back to this hotel in the Summer because of the AC!
Stayed 2 nights in Sep 2020

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible and dirty hotel! Rude owner/manager!
No AC! No cleaning! No toalet paper! Even after several feedback and mails nothing improved! My worst 7 days in a hotel ever!!! I had to throw all the bed sheets and garbage out in the corridor to be taken seriously by the hotel! 1 and 2 night we spended 3-4 hours until 3 in the morning to kill all the mosquitoes in the rooms! Non I’m our 7 nights did we sleep well: it was 36 degrees inside with no working AC! Receptionist and owner/manager didn’t listen to my requests to clean the rooms! On the fifth night we got offer to change our rooms but it was too little too late! We left on 7th day! Do not underestimate the level of comfort of this hotel: zero zero zero zero -> one 0 for every claimed star! STAY AWAY OF THIS PLACE!!!
Stayed 6 nights in Aug 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice business hotel
Stayed 1 night in Oct 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night was enough
This hotel is hard to locate and really needs a car or taxi to get to a public transport is poor. Walking, notably from the station is terrible and the rear entrance is not signposted in any way. Anyway the hotel is spacious, rooms well appointed and the reception staff helpful. However we stayed one night and it was enough due to its difficult location.
Stayed 1 night in Sep 2019

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019