3.8/5 Good! (992 reviews)
The hotel was ok - the room was small and have the necessary amenities, however a kettle for teas/coffee would have been nice and instructions on how to use the aircon/heating. Also, it wasn't super clean as the remote control was pretty dirty that I didn't even touch and there was dust on a few corners and the curtains, and there was a water leak coming from the toilet making the bathroom floor wet at all times under the sink so you had to be careful not to step on it every time you used the toilet.
The check-in process was very slow - they only had two people at reception (the receptionist was very polite and friendly so no complaints on that at all) and we had to wait in a long queue for almost 30mins to be able to do check-in and we had arrived around 2.30pm which is 30mins after the hotel check-in time.
Reviewed on Oct 26, 2021