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Palm Heights

Photo gallery for Palm Heights

2 outdoor pools, free cabanas, pool umbrellas
On the beach, beach bar
On the beach, beach bar
On the beach, beach bar
2 outdoor pools, free cabanas, pool umbrellas

Overview of Palm Heights

Palm Heights

5.0 star property

9.8/10 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Spa
Map
747 West Bay Road, Seven Mile Beach

Explore the area

  • Popular LocationBritannia Golf Course12 min walk
  • Popular LocationCamana Bay12 min walk
  • Popular LocationGovernor's Beach14 min walk
  • AirportGeorge Town (GCM-Owen Roberts Intl.)12 min drive

Room options

About this area

Seven Mile Beach

Located in Seven Mile Beach, Palm Heights is in the entertainment district and on the beach. Galleria Plaza and The Strand Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Barker's National Park and Seven Mile Beach. Cayman Crazy Golfing Mini Golf and Cayman Maritime Treasure Museum are also worth visiting.
Visit our Seven Mile Beach travel guideOpens in a new window
Map

What's nearby

  • Galleria Plaza - 5 min walk
  • Cayman Crazy Golfing Mini Golf - 9 min walk
  • Britannia Golf Course - 12 min walk
  • Camana Bay - 12 min walk
  • Governor's Beach - 14 min walk

Getting around

  • Owen Roberts Intl. Airport (GCM) - 13 min drive

Restaurants

  • Blue Cilantro - 4 min walk
  • Luca - 5 min walk
  • Agua Restaurant - 5 min walk
  • Island Naturals Cafe - 8 min walk
  • Paperman's Coffee House - 10 min walk

About this property

Palm Heights

5-star luxury hotel by the ocean
You can look forward to a beach bar, a rooftop terrace, and a coffee shop/cafe at Palm Heights. This hotel is a great place to bask in the sun with a beachfront location. For some rest and relaxation, visit the Turkish bath/hammam, and indulge in a Swedish massage, a manicure/pedicure, or reflexology. Enjoy brunch and happy hour at the two onsite restaurants. In addition to a garden and a library, guests can connect to free in-room WiFi.
Additional perks include:
  • 2 outdoor pools with free cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Cooked-to-order breakfast (surcharge), coffee/tea in the lobby, and concierge services
  • Multilingual staff, tour/ticket assistance, and wedding services
  • Guest reviews give top marks for the beach locale and helpful staff
Room features
All 52 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-compatible safes. Guest reviews speak positively of the comfortable, spacious rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, Frette Italian sheets, and pillowtop mattresses
  • Bathrooms with rainfall showers and designer toiletries
  • 55-inch Smart TVs with Netflix and premium channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Languages

English, French, Italian, Latvian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 6.5-15 for adults and USD 8-20 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 beach bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Tillie's
  • Resident's Lounge

Things to do

  • 24-hour fitness center
  • 24-hour pool access
  • 2 outdoor pools
  • Spa services

Family friendly

  • 2 outdoor pools
  • Dining table
  • Laundry facilities
  • Separate dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beachfront location
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Portable fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 55-inch Smart TV
  • Cable channels
  • Netflix
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Dining table
  • Electric kettle
  • Minibar

More

  • Access via exterior corridors
  • Children's slippers
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Similar properties

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Parking included
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Business friendly
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5 star
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Guest rating 4.5+
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Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Service fee: 10 percent
  • Resort fee: USD 75 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 6.5 and USD 15 for adults, USD 8 and USD 20 for children (approximately)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Beach Suites Resort Seven Mile Beach
Beach Suites Resort
Beach Suites Seven Mile Beach
Beach Suites
Palm Heights Hotel
Palm Heights Seven Mile Beach
Palm Heights Hotel Seven Mile Beach

Frequently asked questions

Does Palm Heights have a pool?

Yes, this property has 2 outdoor pools. Pool access is available 24 hours a day.

Is Palm Heights pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Palm Heights?

Self parking and valet parking are free at this property.

What time is check-in at Palm Heights?

Check-in is from 4:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Palm Heights?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Palm Heights located?

Located in Seven Mile Beach, this beachfront hotel is in the entertainment district and within a 5-minute walk of Seven Mile Beach and Galleria Plaza. The Strand Shopping Center and Cayman Crazy Golfing Mini Golf are also within 10 minutes.

Can I cancel my reservation for free at Palm Heights and receive a full refund?

Yes, Palm Heights offers free cancellation on select room rates, because flexibility matters! Please refer to Palm Heights cancellation policy on our site for more details about any exclusions or requirements.

Palm Heights Reviews

Palm Heights Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 189 out of 207 reviews" "
" "10 - Excellent 91%
Rating 8 - Good. 15 out of 207 reviews" "
" "8 - Good 7%
Rating 6 - Okay. 2 out of 207 reviews" "
" "6 - Okay 1%
Rating 4 - Poor. 1 out of 207 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 0 out of 207 reviews" "
" "2 - Terrible 0%

9.8/10

Cleanliness

9.8/10

Staff & service

9.5/10

Amenities

9.9/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and grounds are beautiful!
Stayed 5 nights in Dec 2022

10/10 Excellent

Danielle

Stayed 2 nights in Sep 2022

10/10 Excellent

Clyde Franklin Herron,

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nicely appointed and not too big. The experience was more "boutique" than an "all-inclusive big-box" hotel. The staff was impeccable and we knew most of them by name within the first couple of days. Great experience!
Stayed 4 nights in Sep 2022

10/10 Excellent

Andrea, Tampa

Stayed 3 nights in Sep 2022

10/10 Excellent

Richard

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The resort was magnificent and the staff was very welcoming and they went above and beyond to ensure our stay was great. Five stars all around.
Stayed 4 nights in Aug 2022

10/10 Excellent

SONYA

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Palm Heights is a top notch experience. Excellent staff and service. Amazing attention to detail. Every comfort and request is taken care of immediately and with a smile.
Stayed 6 nights in Aug 2022

10/10 Excellent

Jill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small boutique hotel with big amenities!! High end luxury hotel that maintains peace and tranquility throughout. The staff is incredibly attentive and accessible. Tillies for cheeseburger/lobster night is a must and truly the best burger on the island! My only complaint is the couch in the unit is uncomfortable. . .
Stayed 3 nights in Aug 2022

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with ideal beach access. Service is excellent. Wonderful staff who will take care of every need. Not our last visit.
Stayed 6 nights in Jul 2022

8/10 Good

Deborah Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2022

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for four nights and really loved the place. It had a bit of a White Lotus vibe which was fun and relaxing. The service was the best I have ever had in the Caribbean. They were all really excellent. The food onsite was very good, especially Tillies. The beach set up was typical but with good service. While there were kids there, I don't think I'd take smaller kids. Overall, a great experience and I'd recommend it to my friends.
Stayed 4 nights in Jul 2022