Located in Seven Mile Beach, Palm Heights is in the entertainment district and on the beach. Galleria Plaza and The Strand Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Barker's National Park and Seven Mile Beach. Cayman Crazy Golfing Mini Golf and Cayman Maritime Treasure Museum are also worth visiting.
You can look forward to a beach bar, a rooftop terrace, and a coffee shop/cafe at Palm Heights. This hotel is a great place to bask in the sun with a beachfront location. For some rest and relaxation, visit the Turkish bath/hammam, and indulge in a Swedish massage, a manicure/pedicure, or reflexology. Enjoy brunch and happy hour at the two onsite restaurants. In addition to a garden and a library, guests can connect to free in-room WiFi.
Additional perks include:
2 outdoor pools with free cabanas, sun loungers, and pool umbrellas
Free self parking and valet parking
Cooked-to-order breakfast (surcharge), coffee/tea in the lobby, and concierge services
Multilingual staff, tour/ticket assistance, and wedding services
Guest reviews give top marks for the beach locale and helpful staff
Room features
All 52 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-compatible safes. Guest reviews speak positively of the comfortable, spacious rooms at the property.
More amenities include:
Hypo-allergenic bedding, Frette Italian sheets, and pillowtop mattresses
Bathrooms with rainfall showers and designer toiletries
55-inch Smart TVs with Netflix and premium channels
Wardrobes/closets, separate sitting areas, and separate dining areas
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available
Food and drink
Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 6.5-15 for adults and USD 8-20 for children
2 restaurants and 1 coffee shop/cafe
2 bars/lounges and 1 beach bar
24-hour room service
Coffee/tea in common area(s)
Restaurants on site
Tillie's
Resident's Lounge
Things to do
24-hour fitness center
24-hour pool access
2 outdoor pools
Spa services
Family friendly
2 outdoor pools
Dining table
Laundry facilities
Separate dining area
Snack bar/deli
Soundproofed rooms
Conveniences
ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Library
Water dispenser
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services
Outdoors
Beachfront location
Free pool cabanas
Garden
Picnic area
Pool sun loungers
Pool umbrellas
Rooftop terrace
Spa
4 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage - Swedish
Massage - Thai
Massage/treatment rooms
Reflexology
Turkish bath/hammam
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 25 per day
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
Service fee: 10 percent
Resort fee: USD 75 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Breakfast fee: between USD 6.5 and USD 15 for adults, USD 8 and USD 20 for children (approximately)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 25 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Beach Suites Resort Seven Mile Beach
Beach Suites Resort
Beach Suites Seven Mile Beach
Beach Suites
Palm Heights Hotel
Palm Heights Seven Mile Beach
Palm Heights Hotel Seven Mile Beach
Frequently asked questions
Does Palm Heights have a pool?
Yes, this property has 2 outdoor pools. Pool access is available 24 hours a day.
Is Palm Heights pet-friendly?
Yes, pets are allowed at this property.
How much is parking at Palm Heights?
Self parking and valet parking are free at this property.
What time is check-in at Palm Heights?
Check-in is from 4:00 PM - anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Palm Heights?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is Palm Heights located?
Located in Seven Mile Beach, this beachfront hotel is in the entertainment district and within a 5-minute walk of Seven Mile Beach and Galleria Plaza. The Strand Shopping Center and Cayman Crazy Golfing Mini Golf are also within 10 minutes.
Can I cancel my reservation for free at Palm Heights and receive a full refund?
Yes, Palm Heights offers free cancellation on select room rates, because flexibility matters! Please refer to Palm Heights cancellation policy on our site for more details about any exclusions or requirements.
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The property was nicely appointed and not too big. The experience was more "boutique" than an "all-inclusive big-box" hotel. The staff was impeccable and we knew most of them by name within the first couple of days. Great experience!
Palm Heights is a top notch experience. Excellent staff and service. Amazing attention to detail. Every comfort and request is taken care of immediately and with a smile.
Small boutique hotel with big amenities!! High end luxury hotel that maintains peace and tranquility throughout. The staff is incredibly attentive and accessible. Tillies for cheeseburger/lobster night is a must and truly the best burger on the island! My only complaint is the couch in the unit is uncomfortable. . .
We stayed here for four nights and really loved the place. It had a bit of a White Lotus vibe which was fun and relaxing. The service was the best I have ever had in the Caribbean. They were all really excellent. The food onsite was very good, especially Tillies. The beach set up was typical but with good service. While there were kids there, I don't think I'd take smaller kids. Overall, a great experience and I'd recommend it to my friends.