See all properties
Save

Palm Heights

5.0 star property
Luxury hotel on the beach, with 2 outdoor swimming pools

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Palm Heights

2 outdoor pools, free cabanas, pool umbrellas
Exterior
Balcony view
2 restaurants, breakfast served
2 outdoor pools, free cabanas, pool umbrellas

Reviews

9.8

Exceptional

Popular amenities

  • Pool
  • Restaurant
  • Bar
    BarBar
  • Pet friendly
    Pet friendlyPet friendly
  • Parking included
    Parking includedParking included
  • Breakfast available
    Breakfast availableBreakfast available
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

Similar properties

Outdoor wedding area
The Ritz-Carlton, Grand Cayman
Pool
Hot Tub
Spa
Kids pool
9.6 out of 10, Exceptional, (890)
The price is $724
includes taxes & fees
$658 per night
Aug 17 - Aug 18
The Ritz-Carlton, Grand Cayman

About the neighborhood

Map
747 West Bay Road, Seven Mile Beach

What's nearby

  • Seven Mile Beach - 3 min walk
  • Cayman Crazy Golfing Mini Golf - 9 min walk
  • Camana Bay - 12 min walk
  • Governor's Beach - 14 min walk
  • Port of Georgetown - 6 min drive

Getting around

  • Owen Roberts Intl. Airport (GCM) - 11 min drive

Restaurants

  • ‪Agua Restaurant & Lounge - ‬14 min walk
  • ‪Karoo - ‬13 min walk
  • ‪Coral Beach - ‬12 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Wendy's Seven Mile - ‬12 min walk

About this property

Palm Heights

Luxury hotel by the ocean
Consider a stay at Palm Heights and take advantage of a beach bar, a rooftop terrace, and a coffee shop/cafe. For some rest and relaxation, visit the Turkish bath/hammam, and indulge in a massage, a manicure/pedicure, or a facial. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and happy hour. In addition to a garden and a playground, guests can connect to free in-room WiFi.
Additional perks include:
  • 2 outdoor pools with free cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Cooked-to-order breakfast (surcharge), bike rentals, and concierge services
  • An elevator, a front-desk safe, and a porter/bellhop
  • Guest reviews give top marks for the helpful staff
Room features
All 52 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-compatible safes.
More amenities include:
  • Hypo-allergenic bedding, Frette Italian sheets, and pillowtop mattresses
  • Bathrooms with rainfall showers and designer toiletries
  • Smart TVs with Netflix and premium channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Languages

English, French, Italian, Latvian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 6.50 to 15 for adults and USD 8 to 20 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Resident's Lounge
  • Tillie's

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 24-hour pool access
  • Bicycle rentals
  • Library
  • Playground

Family friendly

  • 2 outdoor pools
  • Dining table
  • Laundry facilities
  • Living room
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Free pool cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • Netflix
  • Pay movies
  • Smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Portable fan
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Service fee: 10 percent
  • Resort fee: USD 85 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Fitness/yoga classes
  • In-room coffee
  • Pool access
  • Spa access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 6.5 to 15 for adults, and USD 8 to 20 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Beach Suites Resort Seven Mile Beach
Beach Suites Resort
Beach Suites Seven Mile Beach
Beach Suites
Palm Heights Hotel
Palm Heights Seven Mile Beach
Palm Heights Hotel Seven Mile Beach

Frequently asked questions

Does Palm Heights have a pool?

Yes, this property has 2 outdoor pools. Pool access is available 24 hours a day.

Is Palm Heights pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Palm Heights?

Self parking and valet parking are free at this property.

What time is check-in at Palm Heights?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Palm Heights?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Palm Heights located?

Located in Seven Mile Beach, this beachfront hotel is in the entertainment district and within a 5-minute walk of Seven Mile Beach and Galleria Plaza. The Strand Shopping Center and Cayman Crazy Golfing Mini Golf are also within 10 minutes.

Palm Heights Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 216 out of 237 reviews" "
Rating 8 - Good. 18 out of 237 reviews" "
Rating 6 - Okay. 2 out of 237 reviews" "
Rating 4 - Poor. 1 out of 237 reviews" "
Rating 2 - Terrible. 0 out of 237 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy, Dublin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the location was perfect. The staff is incredible. We will definitely be back!
Stayed 5 nights in Jul 2024

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay.
Stayed 3 nights in Jun 2024

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with great beach views beside a busy road
Stayed 3 nights in Mar 2024

10/10 Excellent

Eyal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More individual environment than high-rise hotels. Excellent staff assistance on everything. A first-class choice...
Stayed 6 nights in Jan 2024

10/10 Excellent

Huma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most sensational hotel I’ve ever been to. Ambiance and location were incredible! Loved how close the hotel was to the beach. Everything was so easily accessible. Staff was friendly and super knowledgeable. Tillies was the best restaurant on the island. Had the best time! I will definitely be going back ❤️
Stayed 4 nights in Jan 2024

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palm Heights is cool and chic, yet comfortable and understated. One of the highlights is the beach. From the vibey set up, white sands, and incredible service - it is a sanctuary! The staff is amazing and make you feel at home. Concierge makes everything a breeze and possible. The staff is from all over the world, so it was fun to get to know them. Be sure to get to know George, Sunshine, and Grazia on the beach. You’ll be in great hands. Timothy, Giuseppe, and Shailend are so kind and helpful at Tillie’s. The gym was also incredible. The classes offered are top-notch and the facilities are elite. We can’t thank Palm Heights enough for an amazing week in paradise!
Stayed 7 nights in Dec 2023

10/10 Excellent

Simone Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was stunning. The staff was amazing. They responded immediately with any questions or concerns I had while visiting.
Stayed 4 nights in Nov 2023

10/10 Excellent

Kiley Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 2nd stay here, service was not a good as it was back in 2019. It was still good, just not as good.
Stayed 5 nights in Nov 2023

10/10 Excellent

Salvatore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been a frequent visitor to Grand Cayman. We have stayed at the Kipton Seafire but decided to give The Palm Heights a try, OMG so glad we did! What makes this place so Incredible? Upon our arrival we are escorted to a beautiful room to check in where they offer you a cold towel and a hand massage! Rooms are not available until 4pm but no worries they provided us with a place to change, and off we were to the beach and they called us when our room was ready. The service on the beach and throughout the resort is exceptional! A big shout out to Grace at Coconut Club, as well as All the servers, they make your time on the beach exceptionally enjoyable, but none of it would be possible without the exemplary leadership from Deborah who goes above and beyond to make your time at The Palm the most memorable time ever! Please make The Palm your hotel choice you will not be disappointed! Already planning our next trip here! Can’t wait!
Stayed 8 nights in Aug 2023

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took a quick getaway with my wife, and Palm Heights was the highlight of the trip. The staff was fun, friendly, and very attentive. The suites, pools, and lounges had amazing aesthetics and everything we needed. Even the Palm Heights premade drinks in the minibar were really good. The beach was clean, not crowded, and offered plenty of activities whenever we wanted it. The restaurants were fantastic and always available when we wanted a snack. Overall, the hotel had the perfect vibe for the getaway we had hoped for.
Stayed 2 nights in Aug 2023

10/10 Excellent

Katharine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels and vacations we have ever had. The staff at Palm Heights are so warm and welcoming, the service is top notch. Wonderful food, charming and thoughtful design. Soo romantic, and just a gorgeous beach. So many special corners and details. Different events and amazing food. Just a perfect trip.
Stayed 6 nights in Aug 2023

10/10 Excellent

Sidonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was extremely nice and made my family feel very welcome.
Stayed 3 nights in Jul 2023

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We can’t tell you enough just how much we enjoyed our stay. At the end of our trips, we recount our favorite excursions, memories, meals, etc. Without hesitation, we both agreed that the best part of this trip was our stay at Palm Heights. From the moment we arrived we were treated like family. Everyone we met was so pleasant, helpful, and fun. The attention to detail was exceptional (especially the daily afternoon treats) and the vibes were just immaculate. We can’t wait to return!
Stayed 5 nights in Jun 2023

8/10 Good

Claudia, Miami

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First class service, friendly staff, and beautiful decor. Disliked overgrown bushes blocking view from the room and excessive mosquitoes inside restaurant.
Stayed 5 nights in Jun 2023

10/10 Excellent

Autumn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thoughts of serenity have been put into every single detail.
Stayed 5 nights in Jun 2023

8/10 Good

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay at Palm Heights. Beautiful accommodations, beach area, and common areas. Staff were absolutely excellent. They were all friendly and helpful. My only complaint is the food/drinks are pricey and service and resort fees are high.
Stayed 5 nights in Jun 2023

10/10 Excellent

Brandie

Stayed 4 nights in Jun 2023

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in May 2023

10/10 Excellent

Robyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The scenery was breathtaking. Excellent service, nice people and very accommodating. I highly recommend this property.
Stayed 5 nights in May 2023

10/10 Excellent

George

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the Palm Heights and everyone who works there made our stay an exceptional experience. We were tended to, the food was amazing and the room was perfect. We will definitely return!
Stayed 3 nights in Apr 2023

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't wait to return!
We had an incredible experience at this charming and unique hotel. From the impeccable and friendly service of each and every employee we encountered to the availability of pool beds and beach chairs, free non-motorized water sports, cleanliness of the rooms and the delicious food at Paradise Pizza, Coconut Club, and especially Tillies, we really can't say enough. Fabulous stay. We can't wait to return.
Stayed 7 nights in Mar 2023

10/10 Excellent

Adria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2023

General hotel information

Reasons to Book
Onsite Restaurant/Bar & Spacious Rooms
Check-In Time
4:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0