Shapwick Vacations from $1,397

Really accommodating host. We needed an early check in and this was sorted for us no problem. Clean room. Comfy bed. Good shower. Although no-one manned the reception, the host was easy to get hold of and made the stay easy as pie. Thank you very much

We had a wonderful stay here with our son, both sets of grandparents, and our dog, and it was perfect for everyone. From the moment we arrived, the first impression was fantastic. The spa was lovely and a great place to relax, and the food was brilliant throughout our stay. Breakfast was delicious, although it did take a little while to arrive. The hotel is very family-friendly, with a lovely kids’ room and outdoor space that our little one really enjoyed. It’s also amazing for dogs, which made travelling with our pet so easy and enjoyable. We stayed in the 4-bedroom Grand Cottage, which was fantastic. Having private parking and easy access to all the facilities made everything very convenient. The staff were incredibly friendly and very accommodating, which made the whole experience even better. Overall, we had a fantastic stay and would highly recommend it.

The service of the staff was excellent and car parking is free. However, the plug sockets next to the bed required moving the bedside tables, so if you want to use any electrical devices whilst in bed, you had to use the sockets across the room. The toilet positioned in the room were too close to the wall and the handles to open the windows were loose and call fall out anytime.

Lovely clean flat for the money, okay location, no lift but it did the job! Unfortunately went to the wrong place first (clifton village rather than house) and it took 5 calls, 40 minutes and the operator accidentally letting us into someone else’s room before anyone realised, so maybe some better operator training necessary.