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Reviews of Mount Lavinia

3 out of 5
Mount Lavinia
31-33 Cromer Rd, Sheringham, England

Reviews

8.0

Very Good

Rating 10 - Excellent. 10 out of 24 reviews" "
Rating 8 - Good. 8 out of 24 reviews" "
Rating 6 - Okay. 4 out of 24 reviews" "
Rating 4 - Poor. 0 out of 24 reviews" "
Rating 2 - Terrible. 2 out of 24 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was ok,a little tired but workable. A bit noisy being so close to the main road, staff were approached and pleasant.good access to sourouding areas, beach and holiday activities.
Stayed 1 night in Apr 2024

8/10 Good

Matt

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room was lush. Very clean and nice view! The only down sides were the invasion of ants in the kitchen. And the two dirty glasses that were given to us for when we stayed there.
Stayed 2 nights in Apr 2024

6/10 Okay

J

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The windows were not secure. Basic accommodation at a fair price. Very unlikely to revisit.
Stayed 1 night in Mar 2024

2/10 Terrible

Fiona

Disliked: Cleanliness, staff & service, amenities
Never received the pre check in instructions despite e-mailing the owner twice Sunday and saying I would not be contactable because travelling on the Monday, got no response to e-mails and even checked prior to leaving Monday morning - hassle. The room & bathroom wasn't cleaned for the 4 nights I was there, not were any complimentary teabags/coffee/sachets/milk sachets replaced through my stay - in fact the room remained as I left it each day, so clearly no cleaning was done. Breakfast was poor - do it yourself and the quality of the food was poor, including just getting whatever wasn't eaten the day before out the following morning - who knows how long some of the scones, crumpets and croissants had been around. Cheap reformed ham and reformed chicken slices in tupperware containers, very unappetising. Tried some the first morning, didn't repeat the experience and stuck with cereal after that. Not sure I got the room I booked as differs from the photo but room was comfortable enough. No fire evacuation posters anywhere, no fire exit signs - thought these were a legal requirement - no welcome packs in rooms, so no information about anything related to the property, the stay etc etc.
Stayed 4 nights in Mar 2024

8/10 Good

Rita

Traveled with partner
Just what we needed
Stayed 1 night in Dec 2023

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
70th Birthday party stay
small room with everything we needed, car parking was a tight, good breakfast facilities
Stayed 1 night in Nov 2023
Response from Rathan on Nov 11, 2023
Thank you for your kind feedback

10/10 Excellent

Elizabeth

Stayed 1 night in Oct 2023
Response from Rathan on Nov 2, 2023
Thank you for your prompt feedback

10/10 Excellent

wendy

Stayed 1 night in Oct 2023
Response from Rathan on Nov 2, 2023
Hi Wendy thank you for your prompt feedback

8/10 Good

Kirit

Stayed 1 night in Oct 2023
Response from Rathan on Nov 2, 2023
Hi Kirit, thank you for your prompt feedback

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great B&B in Sheringham
Brilliant B&B in Sheringham. Clean and newly decorated. Great bed. Really nice breakfast. Although it's 'only' continental, it's got a huge variety and choice, we were pleasantly surprised. Although it was self Check-In , there were really friendly hosts during breakfast on both day to show us where things were and clear up. Really recommended .
Stayed 2 nights in Oct 2023
Response from Rathan on Oct 13, 2023
Thank you for your kind comment

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good for short break.
Stayed 2 nights in Sep 2023
Response from Rathan on Oct 13, 2023
Thank you for the feedback

8/10 Good

Andrew

Stayed 3 nights in Sep 2023
Response from Rathan on Nov 2, 2023
Hi Andrew, thank you for your prompt feedback

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Pluses and minuses
Mount Lavinia was OK for a weekend, but we would not have wanted to stay longer. Breakfasts were excellent and included in the price. The man on duty at breakfast-time was helpful. The main problem with a longer stay would be the towels policy. Each guest was given a bath towel and a hand towel. If you wanted another towel the cost was £3 per towel. Our towels remained damp after our first use of them. The system was self check-in and we never saw the owner. My booking with Hotels.com said that I would pay at hotel. When we were leaving I asked about payment. The man on duty at breakfast phoned the owner who said he had taken the payment. For us this was all quite strange, as we normally pay at check-in.
Stayed 3 nights in Sep 2023
Response from Rathan on Oct 13, 2023
Thank you for your kind comment

2/10 Terrible

Vicki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Rathan on Sep 1, 2023
Thank you

10/10 Excellent

Josie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room and owner
Lovely place to stay, nice walk to the sea front and restaurants Room was spacious and very clean and good shower The owner was very welcoming as was the other staff member Would definitely go back again
Stayed 3 nights in Aug 2023
Response from Rathan on Aug 26, 2023
Thank you for your valuable feedback. thanks again

10/10 Excellent

Miles

Stayed 1 night in Aug 2023
Response from Rathan on Aug 9, 2023
Thank you so much Miles

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth It
Nice big room, especially good for the price. Room was quiet. Breakfast was good.
Stayed 2 nights in Jun 2023
Response from Rathan on Jun 13, 2023
Thank you for staying with us.Dear AnthonyWe would like to thank you for your recent visit to Mount Lavinia. Ithas been a real pleasure to serve you. Every guest is a valued guest,and we are delighted to have beenyour hotel of choice during your recent stay.We hope the accommodations and service were to your liking, as completesatisfaction is our goal here at the Mount Lavinia.Best regards and we look forward to seeing you again soon.The staff @ Mount LaviniaWe hope you enjoyed your stay with us.The team @ Mount Lavinia

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for a stay in Sheringham
Comfortable spacious room with all of the amenities and extra touches. Easy check in process. Convenient location to downtown and waterfront. Breakfast was lovely, with wide array of choices...fresh fruit, scones, waffles, breads, cheese, cold cuts, etc.
Stayed 1 night in May 2023
Response from Rathan on May 29, 2023
Thank you for staying with us. We would like to thank you for your recent visit to Mount Lavinia. Ithas been a real pleasure to serve you. Every guest is a valued guest,and we are delighted to have beenyour hotel of choice during your recent stay.We hope the accommodations and service were to your liking, as completesatisfaction is our goal here at the Mount Lavinia.Best regards and we look forward to seeing you again soon.The staff @ Mount Lavinia

8/10 Good

Dan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice big room, and the en-suite shower was very nice. B&B is on a very busy road, so a lot of traffic noise. The Owner was very friendly.
Response from Rathan on May 29, 2023
Thank you for staying with us, We would like to thank you for your recent visit to Mount Lavinia. Ithas been a real pleasure to serve you. Every guest is a valued guest,and we are delighted to have beenyour hotel of choice during your recent stay.We hope the accommodations and service were to your liking, as completesatisfaction is our goal here at the Mount Lavinia.Best regards and we look forward to seeing you again soon.The staff @ Mount Lavinia

6/10 Okay

catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room but spotless. Excellent customer care
Stayed 1 night in Apr 2023
Response from Rathan on Apr 27, 2023
Thank you for staying with us.Dear CatherineWe would like to thank you for your recent visit to Mount Lavinia. Ithas been a real pleasure to serve you. Every guest is a valued guest,and we are delighted to have beenyour hotel of choice during your recent stay.We hope the accommodations and service were to your liking, as completesatisfaction is our goal here at the Mount Lavinia.Best regards and we look forward to seeing you again soon.The staff @ Mount Lavinia

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally helpful and accommodating and although we didn’t actually stay for breakfast the food that was set out looked amazing.
Stayed 1 night in Apr 2023
Response from Rathan on Apr 12, 2023
Thank you for staying with us.Dear TracyWe would like to thank you for your recent visit to Mount Lavinia. Ithas been a real pleasure to serve you. Every guest is a valued guest,and we are delighted to have beenyour hotel of choice during your recent stay.We hope the accommodations and service were to your liking, as completesatisfaction is our goal here at the Mount Lavinia.Best regards and we look forward to seeing you again soon.The staff @ Mount LaviniaWe hope you enjoyed your stay with us.The team @ Mount Lavinia