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"Room was very clean except for the suede sofa (there were a few old stains on it). Staff was very friendly and made the check-in experience seamless. They offer free bug spray use in the lobby. Location was very convenient, we were just a few minutes walk away from Ita Thao pier for the ferry and restaurants/shops. The hotel's breakfast was good and they offer free tea (they claim to be premium) and biscuits during the day until 6pm! Overall, we had a comfortable stay here and would rebook if we ever visit again!"

"We had a Japanese style room. Very comfortable! "

"great location, good variety of offerings at breakfast and a bonus having a free bike tour in the morning. Only one minor criticism is that the bathroom door could be more sound insulating."

"Beautiful location , great food, very friendly staff. We had great time there."

"Good location right on the lake and free bikes to use and the bike path is in front of the hotel. Our room has the lake view with a balcony, great view for sunset and sunrise. The room is spacious with a Japanese style sitting room that can be completely closed. The bathroom has an onsen style hot tub. The breakfast was average. Highly recommended"

"We came to Zen and Pine Resort to hike Mt. Yushan. Although that wasn’t possible due to road closure, on the manager’s advice, we instead visited nearby Sun Moon Lake and hiked Mt. Shuishe, which was amazing and rescued our whole trip. I can’t say enough good things about the management of this property. Everyone was so friendly and helpful, and the manager even gave us a ride in her personal vehicle when we were heading the same direction! Breakfast and dinner were both very good, and the property was very clean, quiet and peaceful. "

"Owner of the hotel was very service oriented and chatty. He provided lots of information and always check on us and see if our stay is ok. Definitely had a great experience staying in this hotel and service is definitely top-notched. Our room with the lake view was excellent too."

"Clean spacious room with a fantastic view of Sun moon lake."

"We stayed here for one night while traveling from Sun Moon Lake to Alishan. The room was spacious and very clean, and the breakfast was excellent. The owner was extremely polite and provided many helpful tips and suggestions for our travel plans, which we truly appreciated."