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Reviews of Piccolo Hotel Etruria

2 out of 5
Piccolo Hotel Etruria
Via delle Donzelle, 3, Siena

Reviews

8.0

Very Good

Rating 10 - Excellent. 83 out of 224 reviews" "
Rating 8 - Good. 85 out of 224 reviews" "
Rating 6 - Okay. 34 out of 224 reviews" "
Rating 4 - Poor. 14 out of 224 reviews" "
Rating 2 - Terrible. 8 out of 224 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Steven, Dundee

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

6/10 Okay

Tracie

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Amenities
The property is very clean, there is a cafe downstairs, and a small cafeteria that opens later in the day also downstairs. However, the beds are very uncomfortable, the bathrooms smell awful, and accessing the property is a nightmare if you are driving. The staff are pleasent, but not helpful. We had a very rough landing and it definitely soured our experience. Siena, however, is a beautiful city. We were attracted to this property because the listing said they had free offsite parking or valet for 30/day. However, when we arrived it was close to close and we were given a rushed street name for where we could get access (for unloading only) and I asked for a whatsapp text that never came for directions. I was traveling with my 2 year old and had some luggage and didn't want to hike through the city with all of our things. The text never came, so in order to avoid the ZTL fines, we parked in a lot outside of town for $35/ night. The lots will give you a discounted rate of $25/ night if you get a QR code proving you are staying in town. So, yeah, free parking turned into 2.5 hours of waiting, searching, and hiking and $50 for 2 nights of parking.
Stayed 2 nights in Mar 2024

6/10 Okay

esme

Stayed 6 nights in Mar 2024

10/10 Excellent

M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Hotel Piccolo Etruria from the moment of checkin to check out. Gentleman who checked us in ( sorry forgot to ask his name) was very friendly and helpful. We booked a Standard double room and it was perfect for my son and I to share. Steps away from the l Campo. Gentleman at deskgave as a great suggestion of Local restaurant round corner of hotel, which did not disappoint . Supermarket few doors down also Would definitely stay here again.
Stayed 1 night in Feb 2024

6/10 Okay

Asmund

Stayed 1 night in Dec 2023

8/10 Good

Tyrone

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very comfortable and clean. The staff was friendly
Stayed 7 nights in Nov 2023

8/10 Good

Moussa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very helpful staff.
Stayed 3 nights in Oct 2023

8/10 Good

Inger

Stayed 2 nights in Oct 2023

8/10 Good

Timothy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Would stay here again.
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

4/10 Poor

Aline

Disliked: Staff & service, property conditions & facilities, room comfort
Great location, indifferent staff, rundown hotel.
Conveniently located near Il Campo, we were somewhat prepared for the jubilant celebrations which went on until 3am each night. We were okay with this. The hotel itself was very disappointing. The elevator only went part way up to the first floor rooms. We still had to carry our luggage up three more sets of stairs to our room. The door to our bathroom was very noisy and difficult to open. It scraped the floor and required a great deal of force to push it open or closed. Our complaint about this situation was met with a shrug and we were told no other room was available. There was no mini fridge in the room where we could keep cold water. No plastic glasses were provided. We had to ask for these at the desk. There is only sporadic service at the reception desk. The owners of this hotel also own the hotel next door and we had to go in search of someone in the other hotel to check out and call a taxi. The 12 Euro breakfast was underwhelming to say the least. We gave it a pass. This interesting, historic building could have provided a pleasant experience with a little more focus on the upkeep of the rooms and the needs of the guests.
Stayed 3 nights in Oct 2023

6/10 Okay

Jeff

Property was very average.
Stayed 2 nights in Sep 2023

10/10 Excellent

JEAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Johanna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love our stay. Clean, staff friendly and helpful Near to everything in the middle of Siena historical center
Stayed 3 nights in Oct 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a lift so you can avoid the stairs, property is very clean, steps from the Campo, tv in rooms, adjacent to a new cafe, great price. Shared bathroom may bother some but never had an issue with it.
Stayed 4 nights in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
This is a great place to stay. The location is excellent. The room is just ok. Its comfortable but small. The beds were good. Breakfast was very good! The only negative is that our room faced the streets and it was SO LOUD. We didn't sleep much. If you reserve a room, definitely request 1 NOT facing the street. The customer service was excellent! We would definitely stay here again.
Stayed 2 nights in Sep 2023

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities
Location was excellent, minutes to Il Campo, great restaurants and easy self guided walking tour. Very active location. Helpful and friendly staff. Highly recommend.
Stayed 1 night in Sep 2023

8/10 Good

Paul

Very central location. .easy to walk anywhere
Stayed 2 nights in Sep 2023

8/10 Good

ricardo

Stayed 1 night in Sep 2023

10/10 Excellent

fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Smoking area in the balcony.
Stayed 2 nights in Sep 2023

10/10 Excellent

Yamato

Stayed 1 night in Sep 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful property, wonderful host
Stayed 1 night in Sep 2023

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, wonderful helpful staff.
Absolutely amazing location, beautiful hotel with old world charm. The rooms are exactly as described classic/rustic and exceptionally clean. The manager was extremely helpful and welcoming and even let us park the motorbike in his garage for a small fee, which was a massive help.
Stayed 1 night in Sep 2023

4/10 Poor

Joseph

Disliked: Staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Elthon

Stayed 1 night in Sep 2023

8/10 Good

Gerard

Stayed 1 night in Sep 2023

8/10 Good

Binh

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel owner was very helpful. I like its location and convenience. The room has awkward shape with a separate bathroom with key access. There was a shared lounge at mid level. Its proximity to Piazza Campo can’t be beaten.
Stayed 1 night in Sep 2023

4/10 Poor

Albert

Stayed 1 night in Sep 2023

10/10 Excellent

Yarleth

Stayed 2 nights in Aug 2023

8/10 Good

Franck

Liked: Staff & service, property conditions & facilities
Very cute and quaint. Amazing location and great staff.
Stayed 1 night in Jul 2023

8/10 Good

Ann-Helen

Stayed 1 night in Jun 2023

8/10 Good

Dominique

Stayed 1 night in Jun 2023

10/10 Excellent

Kristin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Charming and took you back in time!
Stayed 1 night in Jun 2023

10/10 Excellent

barbara

Stayed 2 nights in May 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, charming hotel. Only downside short staff hours. Otherwise excellent.
Stayed 2 nights in May 2023

10/10 Excellent

min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Gentlemen at from desk super helpful
Stayed 1 night in May 2023

10/10 Excellent

Rose

Stayed 1 night in May 2023

8/10 Good

Hanna

Stayed 1 night in May 2023

10/10 Excellent

Greer

Liked: Cleanliness, staff & service, property conditions & facilities
Location, location, location! This hotel is in the perfect spot in Siena, close enough to the main attractions to walk right to them and still close enough to the drivable areas to catch a bus or two or walk to meet a tour guide. The receptionist is very friendly and had great recommendations for things to do and places to spend my time.
Stayed 3 nights in May 2023

8/10 Good

Holli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location! The hotel is nothing fancy but it has everything you need for a few nights in Siena and the staff is very helpful. The street that the rooms face is busy in the evening and can be a little nosy with night life. I would stay here again. :)
Stayed 2 nights in Apr 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

2/10 Terrible

Molly

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I wasn’t a fan of the cramped space/ ease of access/ cigarette smell of room
Stayed 1 night in Apr 2023
Response from Leopoldo on Apr 13, 2023
Dear Molly, we believe you are reviewing the wrong hotel as we are a 100% not smoking hotel with smoke detector in all rooms, It might be possibile after a long journey and 8 days from your stay you swaped accomodation, RegardsLeopoldo

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Lovely welcoming people. Fantastic
Stayed 2 nights in Apr 2023

8/10 Good

Annicka

Stayed 3 nights in Mar 2023

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
VERY central, next to the Main Square. Close to everything. Would stay again.
Stayed 3 nights in Mar 2023

10/10 Excellent

paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel very very central - brilliant service lovely people. Perfect for a short stay
Stayed 1 night in Feb 2023

10/10 Excellent

pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect !
Close to everything. Really calm and peacefull
Stayed 4 nights in Feb 2023

10/10 Excellent

Alessia

Stayed 1 night in Feb 2023

10/10 Excellent

DJELLIT

Stayed 1 night in Jan 2023

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was amazing and the staff is so kind and friendly.
Response from Lucrezia e Leopoldo on Jan 8, 2023
Dear Kenneth,thank you so much for your review.You are always welcome here in our family!BestLucrezia