Sinclair Vacations from $248

Good people at the reception and the guy was very helpful

The front desk staff and breakfast server were very nice. Just stayed overnight so can't comment on much else but the room was fine.

It took an hour to check into the hotel! After thinking that wasn't normal for them and maybe they were having issues with a system or employee, the front desk agent told me that this happens all the time when it is a busy evening because their process is so slow. The line didn't go down until several hours later.. You can't park at the hotel until you check in, so even trying to find somewhere to put your car while you wait an hour was hectic as there was just the standard half moon drive up you usually find at hotel entrances. They stated that they charged one dollar amount for parking, but ended up charging more than we were told by nearly triple that amount for a one night stay. The room was ok but the beds were uncomfortable and the sheets didn't fit the mattress fully so we kept needing to pull the top fitted sheet back onto the mattress, which was odd.. and the headboard was a large mirror. We had kids staying with us, so the mirror thing was pretty odd for all of us. The toiletries in the bathroom had a very pungent smell to them that even the soap made us recoil a bit from. We paid for four guests to stay in the room but only received enough towels for two, with no answer to receive more. The hotel stated room service was offered on a pamphlet inside the room, but when we attempted to use it within the hours provided on it, the app said that it was unavailable for this hotel - odd considering the restaurant is within the hotel.

The staff were so friendly and helpful.

The room was clean overall, and the staff was pleasant. I would have loved a better variety of breakfast. The pancake maker was down for the 2 days I stayed, and I would have loved some juice with my breakfast. Only water or coffee was available, and when it was time for me to check out, housekeeping was knocking at 10 a.m. I was not happy about that. I felt rushed when my time to check out was at 11 a.m. So when I’m ready to check out, I speak to someone in the front; all I got was, “Well, some people leave without letting the front know.” My question is why are you knocking at 10 a.m. if my checkout is at 11 a.m.? You should be checking after 11 a.m. It was frustrating because I was in the shower, and it seemed like I got rushed, and it didn’t feel right. I won’t come back, unfortunately. But overall, it’s clean.