7.8/10 Good! (1,243 reviews)
I was very disappointed with our stay. We were traveling with our family for a weekend vacation, and our experience got off to a bad start. Check-in was supposed to be at 4:00 PM, but our room wasn’t ready until 5:30 PM. Waiting an extra hour and a half after the promised check-in time was frustrating and caused us to lose valuable vacation time.
To make matters worse, we were charged an additional $40 per night for parking and access to the hotel’s amenities. Paying these extra fees after such a long delay felt unreasonable, especially since we didn’t receive the level of service we expected.
For the price we paid, I expected much better organization and customer service. I hope the hotel improves its check-in process and is more considerate of guests’ time. Unfortunately, based on this experience, I would not choose to stay here again.
Reviewed on Aug 2, 2026
