Ridge Vacations from $261

The airport shutlle was excellent, the front desk staff was friendly and helpful, the fitness center very accommodating. The clean staff, I was disappointed, I asked the young lady to change the bed linen, and vacumm, she cleaned the restroom and left WITHOUT changing the linen and vacuuming. I called the front desk told my situation, they passed the call to the cleaning supervisior, when I told her of the situation she stated the following "we only change linens on Thursdays" ( Friday, the day I requested the change) I then asked, so you only change linens and vacuum on Thursdays, she said I will send someone up to vacuum. Nope, the linens was NOT CHANGED, even though I asked.

The location is unbeatable, near restaurants and right by the metro stop. We had the king room on a high floor which was nice and spacious, however the hvac system in the room is super loud! When it goes on it sounds like an engine is running in the room, even with earplugs we could hear it and it disrupted our sleep. Also, the bathroom sink faucet was loose and wobbly, every time you turned it on it felt like it was going to fall out. In addition, the shower water pressure is barely more than a trickle, but the water was hot. If you want an amazing location this is the place, but the hotel def needs some TLC.

Need more dining options

Wonderful staff, awesome room, amazing decor.

The hotel is clean and the staff is friendly and helpful. In addition, the hotel is in a great location for the sites and restaurants.