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"This property provides a unique experience. It is like taking a step back in time because it was a working cruise ship once upon a time. The rooms are spacious, not like current cruise cabins. The beds are soft, not firm. The amenities in the room and bathroom are similar to what you’d find at any decent hotel. The staff are friendly and welcoming from the moment you approach the property. We were greeted outside by the bell captain who helped us with our luggage and brought us aboard to the guest services area. People at the front desk are very helpful. Food in the restaurant was ok. Beef brisket should have been more tender, but meals that others had were fine. The location is close to the cruise port, which was great because we were sailing on Holland America and this hotel provides free shuttle service to the cruise terminal. This service was excellent! They took our bags right to the ship so embarkation was easy. I would definitely recommend this property. They also offer discounted tours of the ship for hotel guests. Unfortunately we didn’t have time to take advantage of this. "

"Another great stay at this wonderful hotel."

"Excellent hotel. Fun, hip. Right across from cruise terminal. Excellent restaurant hall downstairs."

"Really enjoyed my stay and would come back again."

"This was the first time solo travelling for a while and first time to Rotterdam. I’d read some infavourable reviews before I travelled and was a bit nervous but I chose the hotel because of the location. As soon as I arrived late at night I was greatex a warm and in iting reception bar area with 5 attentive staff who couldn’t have made me feel more welcome! The room was quiet super clean with lovely bedding! Coffee machine and tea provided and ample hanging space. From that moment on the staff couldn’t do enough to mKe me feel welcome. Loan of an umbrella and some sweet treats after coming back in the evening (after I asked if there was any chocolate!) The hotel is right next door to the Museum Park and across the road from Witte de Withstraat - full of restaurents, bars and arts and cultural venues. Super friendly staff and a 10 min wlk from Central Station. I would definitely choose this hotel again."

"The staff were very friendly and they gave me a free early check-in"

"Good "

"Lovely spacious room. Clean and well appointed."

"Excellent room with excellent views in a convenient and walkable area. Metro station basically in front of the hotel. Foodhallen over the road. Large room and very comfy. My only little criticism: in the bathroom, a few things were visibly damaged. I think in a hotel like this, that should not happen. "