“The breakfast selection was excellent, the environment was comfortable, and the view from the window was beautiful. We enjoyed a pleasant stay there!
”
“The breakfast selection was excellent, the environment was comfortable, and the view from the window was beautiful. We enjoyed a pleasant stay there!
”
“Room was ok but there were no towels not even a tea towel. It was clean and comfortable but bring a towel! Very close to town centre and the med restaurant under it was brilliant! I had to contact them to get the code. ”
“Room was ok but there were no towels not even a tea towel. It was clean and comfortable but bring a towel! Very close to town centre and the med restaurant under it was brilliant! I had to contact them to get the code. ”
“Lovely new apartments. Quiet and a good view. Beds were comfy and bathrooms lovely and the kitchen well equipped.
The need for key fobs to go thru every door was somewhat tiresome and a bit surreal. The concierge who carry out the check in for these apartments were helpful. I was somewhat disappointed as there was no hairdryer in the apartment. After a long hold on the phone I was told the housekeeper would bring one Saturday morning (we were going to a wedding) but it never materialised.……
“Lovely new apartments. Quiet and a good view. Beds were comfy and bathrooms lovely and the kitchen well equipped.
The need for key fobs to go thru every door was somewhat tiresome and a bit surreal. The concierge who carry out the check in for these apartments were helpful. I was somewhat disappointed as there was no hairdryer in the apartment. After a long hold on the phone I was told the housekeeper would bring one Saturday morning (we were going to a wedding) but it never materialised.……
"The stay experiences this time was very bad, the fire alarm was ON at 5:00 am in the early morning, everyone went out for fire evacuation. After 20 minutes, we went back to the room and the fire alarm kept to ON every 30 minutes until 9am. It was so annoying and really can't sleep from 5am to 9am and I need to check out at 11am on that day. I tried to call front desk to see what happened the fire alarm kept to ON, but no one pick up the call. Very disappeared to stay in this hotel."
"Room
Room was tidy and good; well equipped except there is no hair dryer. Even we requested for hairdryer a couple of times, it never appeared throughout our 4-days stay.
No bottled water in room.
Booking before
I booked a room for 2, asked for twin bed at time of booking as I was travelling with my parent. The hotel replied with 2 upgrade options, both available only at nearly doubled price. In another word, a studio does not have 2 beds. "
"The check-in is slow, inefficient and chaotic which wasted so much of our time and caused lots of inconvenience. The staff is aware of the issue but didn’t show any concerns or try to help the situation.
The room is in reasonable shape but the lack of amenities for a Hilton is unacceptable. This is a hot summer here in Cambridge and they don’t even have a fridge in the room?!
Don’t expect to have coffee in the room either because they don’t have a coffee maker here… just tea bags and cheap instant hot chocolate (not that I would drink but no instant coffee either).
The location is good. So, don’t expect the Hilton quality or service and you would probably be happier… think Marriott Courtyard or 2~3 star hotel…"
