Southern Indiana Vacation Packages

The hotel is BEAUTIFUL. It has a gorgeous revolving door. You have to scan your key to go above the 5th floor. So it feels a little safer. The street life at night isn’t super safe feeing. We avoided walking around at night. Fountain Square is a big hangout right on the corner. You could definitely walk to the Reds game or the river walk. It’s not too far & saves you on moving your rental car or Ubering. The rooms are dated mainly because there isn’t a whole lot of room to make them bigger. The hot water is basically non existent. It takes about 10 mins for it to get “warm.” There are 6 elevators but I think only 2 work?? With that many floors, you spend a lot of time waiting in the elevators.

Bathroom shower lots of mold. Requested towels several times never received them. Each day had to physically go to front desk to pick up towels. Refrigerator in room didn’t work. Times for bar and pool on card given was wrong. Carpet and sofa sleeper filthy. Worst customer service we experienced. We won’t be staying there again.

Convenient to restaurants and to downtown Cincinnati without being downtown Cincinnati.

The staff was absolutely fantastic - from the ladies at the front desk, the bartender, the servers, the chef, the sales director and all the people behind the scenes. Customer Service done right. The way it should be - the way it used to be.

The hotel itself was nice, however, the parking garage is a little confusing, and needs better signs for the hotel. The rooms also didn’t have a fridge, so I had to throw away my left overs. There was also no coffee pot, ironing board, or hair dryer in the room, which we found odd.