Holiday Inn Express & Suites Louisville Downtown, an IHG Hotel

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Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk

Overview of Holiday Inn Express & Suites Louisville Downtown, an IHG Hotel

Holiday Inn Express & Suites Louisville Downtown, an IHG Hotel

2.5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Gym
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
800 W Market St, Louisville, KY, 40202

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About this area

Holiday Inn Express & Suites Louisville Downtown, an IHG Hotel is located in West Main Historic District, a neighborhood in Louisville, and is in the city center. Louisville Slugger Museum and Frazier International History Museum are cultural highlights, and travelers looking to shop may want to visit Fourth Street Live!. Looking to enjoy an event or a game? See what's going on at KFC Yum Center or Churchill Downs. Guests appreciate the hotel's central location.

Restaurants

  • Luigi's Pizzeria — 3 min walk
  • Mussel & Burger Bar — 3 min walk
  • Proof on Main — 4 min walk
  • The Main Eatery — 4 min walk
  • Vincenzo's Italian Restaurant — 5 min walk

Getting around

  • Louisville International Airport (SDF) - 10 min drive

About this property

Holiday Inn Express & Suites Louisville Downtown, an IHG Hotel

Louisville hotel in West Main Historic District, walk to Fourth Street Live!
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a meeting room, and dry cleaning are onsite. All 145 rooms feature comforts like premium bedding and down comforters, while conveniences include refrigerators and microwaves. Free WiFi and coffee makers are standard, as are flat-screen TVs with cable channels.
Holiday Inn Express & Suites Louisville Downtown, an IHG Hotel offers 145 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 19.00 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Free buffet breakfast available daily
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Fan
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Fitness facility
  • Restaurant
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Restaurant

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child 16 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 19.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

One child 16 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Louisville Downtown Hotel
Holiday Inn Express Louisville Downtown Hotel
Holiday Inn Express Louisville Downtown
Hotel Holiday Inn Express & Suites Louisville Downtown
Holiday Inn Express & Suites Louisville Downtown Louisville
Holiday Inn Express Suites Louisville Downtown
Holiday Inn Express Hotel
Holiday Inn Express
Express Louisville Downtown
Holiday Inn Express Suites Louisville Downtown

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 663 out of 938 reviews
5 - Excellent 71%
Rating 4 - Good. 203 out of 938 reviews
4 - Good 22%
Rating 3 - Okay. 45 out of 938 reviews
3 - Okay 5%
Rating 2 - Poor. 15 out of 938 reviews
2 - Poor 2%
Rating 1 - Terrible. 12 out of 938 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.3/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was better than expected. Walking distance to everything downtown. Great bus service in front to everything else. Really nice place. Staff super friendly and helpful.
Stayed 4 nights in Nov 2021

2/5 Poor

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall, our stay on November 22nd and 23rd was very nice. However, the actions of the hotel management on the morning of November 24th greatly tarnished our perception of this hotel. At breakfast an obviously privileged young white woman started berating an African American gentleman who was responsible for providing the breakfast service, creating a scene and disturbing everyone in the breakfast area, as well as obviously disturbing the breakfast attendant, who had provided excellent service to me and my family during my stay. At checkout later that morning I was behind the same woman and her traveling companion as they complained to the white manager. Not only did the white manager throw his African American employee under the bus, he comped the young white woman's room to keep her happy, thereby reinforcing her negative, privileged behavior. This behavior on the part of hotel management was appalling and will greatly influence my willingness to stay at other Holiday Inn properties in the future.
Stayed 2 nights in Nov 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found this property to be great for the price. The people were friendly and helpful and it was easy to get to all of the attractions from the front door.
Stayed 3 nights in Nov 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite part of the hotel was the nice lady at the front desk that checked me in and checked me out. She was so nice!!!!
Stayed 1 night in Nov 2021

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and price
Stayed 5 nights in Nov 2021