The hotel quality is nice, the lobby area is very impressive. The staff was friendly at check-in. We did appreciate the security (entrance locked and had to be buzzed in, as we arrived around 10:45pm). When we inquired about food options, were presented two pizza options for late night/early morning delivery. This was surprising being a Tuesday evening, but we were able to take advantage one of them. Valet parking - $36 was a little pricey, being able to go in and out with ease and security made that a better option. Once checked in we found our room throught the maze on our floor. The room was a little warmer than we liked, but the thermostat was locked at 68 degrees. There was a 3-4" piece of electrical tape laying on the floor. Other than that we found it was clean.The radio docking station was unplugged and had some wires sticking out of it. We were surpirsed that a modern hotel did not have usb outlets installed so it was a challenge to plug up 2 phones, 2 smartwatches and a laptop without having the lamps unplugged. The king bed was STIFF. I like a firm mattress but this felt like plywood with a small carpet pad. It lacked any kind of comfort. So much so, that I considered sleeping on the sofa. The high ceilings made me feel like I was sleeping on the floor. Our room had a door that maybe connected to another room? But the adjacent window looked out into a courtyard. The lights from that came through the window and made it hard to sleep. Breakfast was awesome.
