Spiaggia Riva di Ponente Tours

Forte Village is a family holiday paradise. I will preface this by saying we were fortunate enough to receive an upgrade to Le Dune on arrival so this review pertains to this part of the property. From the moment we arrived, the transition from check in to entering our room was flawless. The staff were extremely accommodating to our two babies in tow and were able to convert the day bed into an infant bed and also provided us with a cot for our younger baby. The standout for this resort is the wide variety of amenities, and whilst it is certainly a luxury resort, children are made to feel at the forefront of their ethos rather than an afterthought. My husband ended up being unwell during the trip and so the kids club ended up being an absolute lifesaver for me! It even has a shallow pool which meant I could safely supervise both my babies while they went swimming there. Other exceptional amenities include the multiple pool, including an absolutely gorgeous main pool, the extremely beautiful and well equipped gym, and the diversity of restaurant options on site. The resort is connected to a crystal clear beach with direct beach access, which is particularly close at Le Dune. Finally, the staff made this experience exceptional. I cannot thank enough the kindness of all the reception staff at Le Dune, especially Giulia, who was checking in on us on a daily basis. All the staff at the kids club were amazing - especially Sara and Valentina!

What didn’t like: The hotel insisted on charging €30 a day for an infant (7month old), €150 for the trip. While the hotel has excellent facilities for children (1 year+) it does not cater at all babies. Aside from bottle warmers in the dining areas and the common courtesy of a cot in the room & high chair, there was nothing else. None of the toilets throughout the village had baby changing facilities and of course the food options were not applicable. The premium restaurant was also inaccessible for push chairs (stairs only, no elevator). The additional cost was excessive and in bad faith with that in mind. What we did like: Our room was pristine, a decent size and the shower (which is key measure for me in a hotel) was really great. The staff, especially around the dining areas were generally excellent. Friendly and courteous to us with our minimal/bad Italian and amazing with our child. The food was great, probably as good or better than the food we had outside of the resort, especially in the Mirto(?) restaurant. The selection was large, fresh and varied from day to day, better than we initially expected from a half board.