Spring Lake: Tours y Actividades

None

Horrible! Drove since 8am with dog in car. Arrived at 330pm and went to see when we could check in. Was told we were too early (336) and wouldnt even tell is if we were able to check in at 4. Literally made us wait 22 minutes plus additional 15 waiting in line to be told our 4pm reservations weren't going to be ready until 6pm. At 630pm Maggie at the front told us we may not be able to check in until about 930 or 10pm because cabins weren't ready. She was inhospitable and actually walked away from the desk at one point for at least 10 minutes to 'collect herself'. No real answers, no offering of dinner, water, NOTHING. We ended up scrambling and having to find a whole different hotel to stay at for the holiday weekend. We had our dog with us, giving an extra roadblock and had to stay in a hotel that was not up to our standards because we were stuck and actually ended up paying more in fees and dog fees. It was a HORRIBLE experience and completely ruined our fist day as we weren't even able to check in anywhere until 730pm after starting our travel day at 8am. What a poor excuse for a hotel and the staff is completely incapable of handling issues. You don't walk away leaving a group of 12+ people trying to check in. She definitely needs more training or a different job. Worst experience ever.

Very nice property