8.8/10 Excellent! (192 reviews)
We really enjoyed the location of the O2 resort. It is a beautiful ocean front view and very clean outside areas. The staff is very friendly, not going to go the extra mile but very friendly and do their job. I do recommend tips as the top staff will want to help out more. Housekeeping cleans but not great. Maybe like a 5/10 for housekeeping. They don’t restock all the towels or the free mini bar fridge very well. I would also recommend taking any valuables such as jewelry or cash everywhere with you. We did have $80 taken from our son’s wallet by housekeeping and our safe code was also oddly changed and we had to get maintence and we were missing $220. Otherwise everything was good. Housekeeping would be our biggest issue. Our trip was still great and we loved the Island!
Reviewed on Jan 21, 2026