Stanaford Vacations from $416

When I arrived, the man at the desk told me he couldn’t honor my reservation because “a pipe broke” and he had no other room. I had to go to another town and try to find a room at a different motel late in the day. He told me if I contacted Expedia and told them what happened he would return my money through them. Expedia contacted the motel and they REFUSED to give me back my money! Don’t book with this motel. They are unreliable and dishonest. Why is such a lousy establishment even listed with Expedia? Why can’t Expedia make this right?

To start I’m no hotel snob, but this property definitely needs a deep clean and renovation. I’m unsure if other parts of the hotel are better and that’s why the reviews differentiate or what. When we stepped in the elevator, there were some sort of brown, wet, sticky stains on the floor. My room had a hole in the wall, dirty stained walls, floors weren’t clean, broken tile in the bathroom and hair in the tub. The TVs picture looked like I was watching tv from the early 90s. The beds were okay and thank goodness they were clean. The front desk guy was nice. We didn’t eat breakfast there.

This was my 2nd visit to Brush Creek Falls and just when I thought it couldn't get better , it did!! Be sire to ride the mountain coaster my husband loved it.

Updated room, clean, lots of breakfast choices.