“OVERPRICED.
First the positive: room was clean and big. View was beautiful.
The negative: There are no really common areas to rest, pictures are misleading hotel looks big but is not. "Spa" consist of a few rooms in the second floor. Exterior need maintenance. Worst part was the breakfast. Bread was not fresh, limited options. In our second day we arrived at 9.05am (it ends at 10am), there were no eggs, no sausage, no glasses, no cutlery, tables were not cleaned and the lady (who in fairness……
“We loved this spot. It was a small hotel that exuded calm, relaxation in a beautiful natural setting. We enjoyed dawn on the dock access to Lac Brome, we walked the trails around the large property and we had a great meal in the restaurant. Staff were friendly and helpful. The surrounding area - Sutton, Knowlton were fun to explore with wonderful hikes. The only disappointment was that the restaurant is was closed for our first 2 nights.”
“Very nice hotel. Very posh, clean, tidy and very comfortable. Breakfast was very nice. Shame we only had one night here. A short drive to restaurants as we arrived here on a Tuesday and their restaurant was closed, but not an issue.”
“We booked a room with fireplace like we do normally pay this extra type of room. We normally get 1 artificial log in the room. We discovered there was none. When we asked reception, the person said, sorry we have none in the hotel, I just checked…Very disappointed to pay for the fireplace and hotel purchasing dropped the ball a weekend day. On top, there was only 1 tiny tiny soap bar for both of us.. no liquid pomp or anything in the shower. No compensation of any kind was possible. They just……