Sumiton Vacations from $492

Nice hotel, room was good for a night

The valet parking was excellent.

The room was great. This isn't like a normal hotel... it is some suites that are in an office building. Checkin was done at the security office and you have access to the club on floor 20. No complaints at all, a very nice place and great facilities, but if you are expecting a normal hotel with restaurants and people everywhere, this isn't like that.

EXTREMELY difficult to get to find the access to the building. EVERY uber we ordered came to the location adjacent to the 3rd street "entrance" which we could not access. once we finally got into the building--a resident above the hamburger place helped us walk the entire grounds to eventually see the ramp and entrances for 1st floor access--we then found out that we had to download two apps so that we could get door codes. we spent 90 minutes sorting out HOW to get to the entrance and then organizing the apps to get the locks arranged. once that was figured out, access for us was simple. uber drivers all said they had difficulty getting guests from this location in the past. shower had no hot water and the pressure was terrible.

The stay was overall average and honestly a bit below what I expected. When I arrived, the bed sheets had a visible stain and I had to call for replacements. The bathroom had a few issues as well the water only got lukewarm, the sink faucet was clogged, and the water would back up and sit in the sink when running it. Additionally, the door stopper/lock was broken and the microwave in the room did not work. Breakfast was also pretty mediocre and below average compared to other stays. While the location was convenient, the maintenance and amenities definitely need improvement. I likely wouldn’t choose this location again unless these issues are addressed.