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Citadines Xinghai Suzhou

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In-room safe, desk, iron/ironing board, free WiFi
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In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Overview of Citadines Xinghai Suzhou

Citadines Xinghai Suzhou

4 out of 5

4.2/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Laundry
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Sheets and towels washed at 140°F

Explore the area

  • Popular LocationJinji Lake6 min drive
  • Popular LocationGate to the East6 min drive
  • Popular LocationCouple's Retreat Garden10 min drive
  • AirportWuxi (WUX-Shuofang)47 min drive

Choose dates to view prices

Premier Room, 1 Bedroom

No guest room rating
  • 807 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Bedroom

4.8/5 guest room rating
  • 699 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 Bedroom

5/5 guest room rating
  • 807 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Studio

4.7/5 guest room rating
  • 462 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

About this area

Suzhou

Located in Suzhou's Wuzhong neighborhood, Citadines Xinghai Suzhou is in the business district. The area's natural beauty can be seen at Jinji Lake and Suzhou City Moat, while Suzhou Pingtan Museum and Suzhou Culture and Arts Center are cultural highlights. Couple's Retreat Garden and Ferris Wheel Paradise are also worth visiting.
Popular Location

What's nearby

  • Suzhou Pingtan Museum - 4 min drive
  • Jinji Lake - 6 min drive
  • Gate to the East - 6 min drive
  • Suzhou Culture and Arts Center - 9 min drive
  • Couple's Retreat Garden - 10 min drive

Getting around

  • Suzhou Railway Station - 18 min drive
  • Pudong International Airport (PVG) - 85 min drive

Restaurants

  • Blue Marlin — 13 min walk
  • Sicily — 4 min drive
  • Pin Von — 5 min drive
  • Songhelou — 5 min drive
  • Wangsi Restaurant — 5 min drive

About this property

Citadines Xinghai Suzhou

4-star Suzhou aparthotel in Wuzhong, near Jinji Lake
This aparthotel features a restaurant, a fitness center, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Each apartment boasts a deep soaking tub and offers free WiFi and a dining area. For a bit of entertainment, an LCD TV comes with satellite channels, and guests can also appreciate conveniences like a sitting area and a refrigerator.
Citadines Xinghai Suzhou offers 167 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate dining areas. LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • On site car rental

Family friendly

  • Children stay free

Food and drink

  • Refrigerator
  • Stovetop
  • Microwave
  • Electric kettle
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CNY 60 per person
  • 1 restaurant
  • Room service available

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: CNY 106.0 per night

Bathrooms

  • Shower/tub combination
  • Deep soaking bathtub
  • Towels provided
  • Free toiletries
  • Hair dryer

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • LCD TV with cable/satellite service
  • TV in a common area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair accessible (with limits)
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Free newspapers (lobby)
  • Porter/bellhop
  • Free bottled water

Location highlights

  • In the business district
  • In the shopping district

Things to do

  • Fitness center

General

  • 167 rooms
  • 26 floors
  • 1 building

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for CNY 106.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 60 per person (approximately)
  • Airport shuttle fee: CNY 636 per vehicle (one-way)
  • Rollaway bed fee: CNY 106.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Citadines Suzhou
Citadines Suzhou Xinghai
Citadines Xinghai
Citadines Xinghai Hotel
Citadines Xinghai Hotel Suzhou
Citadines Xinghai Suzhou
Citadines Hotel Suzhou
Citadines Xinghai Suzhou Aparthotel
Citadines Xinghai Aparthotel
Citadines Xinghai Suzhou Suzhou
Citadines Xinghai Suzhou Aparthotel
Citadines Xinghai Suzhou Aparthotel Suzhou

Frequently asked questions

4.2
Very Good
Rating 5 - Excellent. 57 out of 145 reviews
5 - Excellent 39%
Rating 4 - Good. 70 out of 145 reviews
4 - Good 48%
Rating 3 - Okay. 14 out of 145 reviews
3 - Okay 10%
Rating 2 - Poor. 1 out of 145 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 145 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Business traveler
Liked: Cleanliness, room comfort
Nice location
Nice location, situated near shopping mall
Stayed 3 nights in Dec 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, room comfort
Good Space
Comfortably size apartment style hotel.
Stayed 1 night in Dec 2020

4/5 Good

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, room comfort
Clean and spacious hotel
Great clean place in SIP, close and convenient to go everywhere in Suzhou. Room is clean and spacious with separate kitchen and living room.
Stayed 2 nights in Aug 2020

4/5 Good

Traveled with group, Business traveler
Liked: Property conditions & facilities
It is a short distance from the buzzing of city centre but a quiet setting, peaceful and not too disyane
Stayed 3 nights in Dec 2019