Syrian Border Chalets

"The hotel is located on a very steep slope with many steps to reach it, so it is definitely not suitable for elderly guests or anyone with mobility issues. However, the view was amazing, looking down over the valley of Mesopotamia. Our room rate included breakfast, but unfortunately my son has a gluten allergy, so he could not eat any bread and the breakfast choices were already quite limited. When we asked if they could prepare some fried potatoes (chips) for him instead, we were told there would be an extra charge. They ended up charging nearly £6 for a portion of chips, which is one of the most expensive chips I have ever paid for. Considering we had already paid for breakfast as part of the room rate, and my son could not eat the bread options available, it was disappointing that they still charged such a high price instead of accommodating a guest with an allergy. Because of this experience, I will give this property a 3-star review and would not stay here again. It is not about the money — it is about the principle. It is a shame that for the sake of £6 they could not accommodate a guest with dietary allergies. "

"The staff and parking facilities were satisfactory. The room was decent on the first day, but on the second day, we had to change rooms due to a strong odor. I believe this is a common issue in all Ibis hotels that have been renovated. "

"Very good location and very helpful workers. For this price the hotel is very good. Rooms are large, air conditioning and central heating system was working. Tv and a small fridge they have. Also morning and evening, the hotel is offering tea and coffee with snaks. "

"Superb hotel, recommend if you are staying in Gaziantep. Wonderful breakfast, well equipped gym and the room was huge. "

"The hotel is in the historic center, walking distance most attractions. Polite staff, no issue with the room. They upgraded my reserved room. Breakfast is"

"Room was "

"Amazing staff "

"Perfect."

"All in all a good hotel! Clean and quiet. The staff had very limited knowledge of english. Gym was not particularly impressive. Most treadmills were not working properly. "