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very bad wifi
needed luggage tags but these were not offered at the airport. Was happy with frontrow seats (with premium economy) initially but these have footrest that go partially up only and in the end this was not comfortable at all. My legs got swollen with lots of red spots that took days to go away (I did get up regularly).
Old plane but great staff and service
Great flight and fabulous crew
For being my first flight with this airline, it was extremely surprising how great the overall experience was!
I loved the friendliness of your crew. Rita* extraordinary and exceptional human resource, capacity and excellence in Customer service along with the rest of the crew. Thank you so much Rita for making my flight to Paris Orly enjoyable. see you next time. from Abderrazak
What dont like was not wifi no music no movie. For a 8 hr fly is need
Best USA-Europe Economy airline so far. Newer plane, clean, Staff was friendly.
Free checked in baggage is a USP. (Unique selling proposition) keep it up.
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