Taylor County Vacations & Trips from $317

I was on Concierge level - a first for me. The room was amazing! Concierge level had a separate lounge Mon thru Friday for Continental breakfast. On Saturday I had to go to main restaurant for breakfast where it was very understaffed, they ran out of many main items early, they didn’t speak English (cook said 5 minutes for everything and I waited 30 minutes and didn’t get my item; server didn’t understand Earl Gray Tea), and the selections were much less than what was available at concierge even though this was supposed to be buffet. Was extremely surprised at lower quality of paper goods in room. Toilet paper was rough, Kleenex was cheap and stiff.

The customer service was wonderful. Fast and convenient even for my last minute booking! Price was affordable.

Very surprised how well kept this hotel was. Usually hotels by the airport aren't that nice. This one was a little under-priced for the rating by others, so had kinda low expectations. Pleasantly surprised at how clean and nice it looked. Staff was very helpful. Finally, the breakfast was really one of the better breakfast buffets we had. Scrambled eggs, fried eggs, pork patties & sausage, bacon, biscuits & gravy, french toast, muffins, pastry and donuts. The waitress stocking the buffet stopped by our table twice and asked if there was any thing else we'd like. Great place to stay in Louisville that was a great value.

We loved the room, our bed was very very firm but other than that it was perfect. Having all the dining options was super great too.

Room was nice and clean. Didn't care for the bathroom separation. Breakfast was good. Didn't care for the parking setup or extra charge. Location was just ok. We thought there would be more walkable things to do closer. Overall a good stay.