Ratings based on 25 Verified Reviews

2.8 out of 5
36% of guests recommend
3.3 Room cleanliness
3.5 Service & staff
2.8 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
3 out of 5
for Everyone
by A verified traveler

good location

Posted Nov 24, 2015
Pros: All reception staff is very helpful and understanding. Rooms clean and simple. Not very expensive.
Cons: I'd like to see a bigger choice of vegetarian dishes. The elevators could work more smoothly when stopping. The swimming pool in a wrong place.
Location: Only 5 minutes walk to Lago Martianez a set of swimming pools with salt water and a promenade with cafes, restautants and shops.
Puerto de la Cruz in the north of the island of Tenerife, the pioneer city of tourism in the Canary Islands was a spa destination popular with genteel Victorian ladies. The town is a charming resort with real character. There are stylish boardwalks, beaches with safe swimming, traditional restaurants, a leafy central plaza, lots of pretty parks and gardens and plenty to see and do. Concordia is located in a central area of Puerto de la Cruz, just 100 metres away from a long black sand beach. The hotel building is old so no one can expect luxuries but is also not expensive. The hotel swimming pool was build when area wasn't crowded by newer buildings so it stays in shade but inspires to spend a lot of time out in water park designed by the well-known Canary Island artist César Manrique.The artificial lake, with some 27,000 cubic metres of sea water, highlights the other four adult pools and three children´s pools. All is beautifully set in an original layout with palms and gragon trees.There are bars, restaurants, stalls and a Casino giving the complex a very special vitality and making it one of the most striking attractions of the whole island. Another worth to do is a trip to El Teide Nation Park and Masca. Mount Teide is a volcano 3,718-metre summit, the highest point in Spain and above sea level in the islands of the Atlantic. Masca is alocated in the northwest at the foot of the Teno Mountains, difficult to reach but worth the journey, picturesque.
3 out of 5
for Couples
by A verified traveler from canterbury uk

very near all fascilites

Posted Nov 12, 2014
Pros: Lounge very good. Staff very helpful. Beds very comfortable
Cons: food
Location: as above
overall good ,but food choice limited with poor presentation, which has downgrade since our last visit. Get used to the fact Spaniards on holiday do NOT speak quietly!!!!
2 out of 5
by sarham from suffolk

glamorous webpage not matching real thing

Posted Feb 19, 2014
Pros: it has a quiet side and is close to the beach front. shower has good pressure
Cons: cleaner throughout, hotter food with more control over service instructions in rooms on how to use ac/heater. English speakers and friendly staff
Location: roadside rooms were not great as very noisy, near beach other side were better. Opposite friendly store for basics and near some restaurants.
room cleaned sporadically and edges missed, tired décor. mouldy edges in bathroom with cracked vanity sink. staff glum at best and least helpful. no explanations given on how to proceed it was all guess work. lukewarm food served in chaotic disorder refilling dishes and machines slow and often not done. tables reserved in dining room but left empty while people wandered looking for a place to sit. This seemed more to us a 3 star hotel which possibly pays a premium to have a 4 star status. Cold pool by reserved sunbeds, reception staff that speak poor English and do not deliver urgent faxes ( coach pick up times issued to hotel but left in desk). no info on how to operate room ac/heater. slow and old lifts that were disquieting to use
5 out of 5
for Everyone
by Maluks from London

Lovely, lively place

Posted Jan 16, 2012
Pros: The views from the hotel rooms were spectacular. The meals rich and varied.
Location: Right at the Puerto de la Cruz coast, less than 20 paces from the sea
My room was very clean and the staff wonderful and helpful. Although I spoke no Spanish, every effort was made to understand my requests and satisfy them. I felt very much at home even with the other guests who appear to be regulars.
3 out of 5
by A verified traveler

Muy bien situado. Sólo eso.

Posted Feb 13, 2017
Pros: La hubicación
Cons: Ascensores. Comedor (Menaje y personal). Colchones.
Location: Excelente.
Estuve hace años en este hotel y era una pena. Volví ahora y la han hecho un lavado de cara, pero nada más. Los ascensores siguen siendo prehistóricos. Son un suplicio, sobre todo en horas punta. Los comedores son un desastre. Falta menaje y el personal raya la mala educación. Las habitaciones las han remozado pero los colchones son insufribles.
2 out of 5
for Families
by A verified traveler from roma

soggiorno presso hotel concordia playa

Posted Feb 5, 2017
Pros: Solo la posizione visto che ero al decimo piano e godevo di una visa buonissima
Cons: Il mangiare sicuramente è andrebbe rimodernato tutto a partire dalle stanZe
Location: Vicino alle piscine martianez e alla playa martianez
Ho appena soggiornato la concordia playa .l hotel si trova vicino alla spiaggia martianez è vicino al lago martianez .la colazione non mi piaceva L aver trovato la marmellata dentro una ciotola grande e non in confezioni piccole mono dose . Il caffè' è il succo erano invece buoni . Avevo anche la cen essendo in mezza pensione e non sono rimasto soddisfatto poiché' era tristemente ripetitiva e la cipolla era sparsa su tante pietanze troppa. Troppo pollo e patatine .poco ricambio sul pesce anche come reintegro sul banco il giorno che c era . La stanza non era male come posizione ero all ultimo piano ovvero il 10. Nel complesso ambienti molto datati e non adatto a giovani .ci sono moltissimi adulti . Hotel troppo datato. Non tornerò'
4 out of 5
for Everyone
by A verified traveler from piacenza italia

albergo a due passi dal mare accoglienza gradevole

Posted Feb 21, 2016
Pros: il barista Antonio i due giovani camerieri lo chef di cucina il direttore molto disponibile in generale gradevole
Cons: rinnovo delle docce l'odore di muffa negli armadi la disponibiltà per chi soggiorna nel albergo di poter usare la bilancia gratuitamente
Location: ottima posizione servizi gradevoli e attrazioni interessanti
la mia esperienza è stata piacevole rilassante e molto divertente
3 out of 5
for Everyone
by A verified traveler from G

Hotel céntrico en Puerto de la Cruz

Posted Dec 29, 2015
Es un hotel normalito con ubicación excelente cercano a la playa y los Lagos. Habitaciones amplias con excelentes vistas. La comida regular pero hay que tener en cuenta el precio que pagas. El agua y vinos en las comidas son gratis. Hay baile para la gente más mayor.
3 out of 5
for Everyone
by A verified traveler

Grazioso albergo a due passi dal mare

Posted Nov 28, 2015
Hotel carino ,personale gentile ,accogliente ,posizione ottima ,100 mt dal mare ,unica pecca richiesto letto matrimoniale ,avevamo due lettini uniti ,pulizia eccellente ogni giorno ,signora delle pulizie gentile premurosa e gran lavoratrice ..... Cibo lasciava un po'a desiderare ,ma dobbiamo tener conto del prezzo davvero contenuto dell 'hotel ,in Italia con quel prezzo nemmeno in campeggio si entra !!!! Nel complesso buono come giudizio ritornerei
4 out of 5
for Everyone
by A verified traveler from z

Buen hotel.

Posted Oct 12, 2015
La experiencia buena. La comida rica y variada todos los días. Respecto a la habitación, es amplia, la única pega, que la ducha no se podía sujetar porque estaba roto el enganche. La cantidad de gel y champú un poco excasa. Y por último a la piscina sólo la da el sol al mediodía. Por lo demás está genial.