Tertsa Vacations from $1,426

The room was clean, but that’s about it. The main issue is the disconnect between how this hotel is advertised and what it actually is. It’s a fine, middle of the road 3 star with a decent view (ish) and uncomfortable beds, and a number of other annoying but minor flaws. It is not a five star or anything close to that. There is just no objective reality to that claim. The experience made me question the reliability of hotels.com’s system for rating and ensuring accuracy. For a mid to low 3 star it was fine. If you compare it to any reputable 5 star or even 4 star it’s a very disappointing experience.

Everything is perfect

Our third stay. Always welcoming, lovely staff. Very clean rooms and facilities. Excellent restaurant. Beautiful pool area. We will return again one day.

Hotel was lovely, staff were really friendly and very helpful nothing was too much trouble. Check in was seamless with a welcome drink and hot towels upon arrival. Rooms were spotless and a nice size many with a sea view. The sun beds were very comfortable and plenty for everyone even though some people still felt the need to reserve first thing in the morning. A big shout out to Aphrodite in the restaurant in the evenings she was so friendly and went out of her way to assist with menu and gluten free options. All in all a lovely stay and would recommend to stay here for a lovely relaxing break.

Stunning property and staff all amazing. Very hilly so need to be fit to get around or have a car. Suites lovely, breakfast plentiful and tasty. Beach club about 10 mins away in complimentary shuttle bus. It’s quite far from Elounda town so we drove in each night. Would be great if hotel had a shuttle bus to take you there. Everything was fabulous and definitely good value for money