Texcalpan Vacations from $347

Beautiful the pool technician was very kind and looked after us

All I can say is EXCELLENT and we would definitely stay at the Casa de la Luz again in Mexico City.

Our stay was very nice. No complaints on the room or the building/ area. Would have given 5 stars if it wasn't for the front desk staff. One gentleman in particular was very off-putting. We were already checked in and my sister arrived from the airport with her 2 small girls asleep. 1 in the stroller and another over her shoulder. Her check in was at 12 and it was 8 am. She had previously been told earlier check-in wasn't a problem but when she arrived this man told her she'd have to wait. I told her to wait in our room, which has a living sitting area. He said she wasn't allowed up until check in and that she'd have to wait in the lobby or elsewhere until checkin. I asked if at least the sleeping childing could come up and he was hesitant before finally allowing me to take them upstairs. I took them up and came down to keep my sister company when the guy said there was actually a room available. I'm certain he was looking to get some under the table cash and was willing to let my nieces suffer until he got his way.

It was great to have the airport shuttle available. Been our first time in Mexico City airport it took us a little to find the desk. The staff were friendly and professional. We selected this hotel due to how close it was to the event we assisted. The room did not have a fridge or Microwave. Ice machine was not available. Also at the shower we had some kind of small flys. I will suggest to avoid rooms facing the street, this is a very transit street and traffic will make sure you have hard time falling asleep. If I was exclusively going to an event near the venues the hotel is I would definitely stay again.

Excellent location and very secure to walk around.