The Ice Factor Tours

Everything about our stay was 5 star!! The staff, when checking in, was very accommodating and helpful. The restaurant staff were amazing. Their service was excellent. They were very friendly and outgoing. The place was immaculate. Very nicely decorated. The rooms were so beautiful!! If we were to visit again, I would definitely be booking this place again.

The apartment was very nice, clean, roomy and in a great location. The only staff we ever saw was a sweet housekeeper who stopped by on the first morning we were there. She asked if we needed anything and the only ? I had was about the lack of any hot water at all in the full bath. She offered to let management know and that night, whether by something they did or because we happened to find the right switch to push, the shower was great! The following night, after a 12 hour excursion, we returned to the apartment cold and tired with thoughts of another hot shower only to again have only frigid water. Brrrr! Other than 2 nights of freezing showers and a lot of guessing on which switches operate which lights and outlets, the apartment was great! We would def stay here again if the water problem was addressed.

Wonderful hosts - Graham and Sheena are extremely focused on making everyone’s stay memorable. The beds are extremely comfy too! Beautifully kept carriage house in a central spot to visit many gems in the area. Was a very relaxing enjoyable stay!